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Exporter
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Member Service Consultant - People First Bank, Whyalla Branch
People's Choice Credit Union
South Australia
Health insurance
Insurance services
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Paid volunteer leave
Employee rewards program
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People's Choice Credit Union
Are you a customer service professional looking to start your career in banking? Working with us as a People’s First Bank as a Customer Service Consultant, you will be the face of our business and will be responsible for delivering consistently high-quality customer service.
About the role:
As a Customer Service Consultant , you’ll be the welcoming face our customers look forward to seeing in the branch. This role is ideal for someone who enjoys real conversations that can support our customers with their financial journeys.
You’ll be empowered to:
Assist customers with their transactional needs and enquiries, making it easy for them to bank with us
Engage in quality in-depth conversations to help identify the right solutions to suit our customer’s individual needs
Build deep and meaningful relationships with our customers to assist them in achieving their long-term financial goals and where appropriate, initiate referrals to our lending specialists
Support our customers on how to utilise digital services to enhance their banking experience
Prioritise and complete tasks accurately and efficiently
Navigate multiple contemporary systems and software programs
Be part of a collaborative team and contribute to a successful branch environment.
This opportunity is a flexible part-time position in our Whyalla Branch , with variable hours ranging from 15 - 32 hours per week , on a rotating roster.
To support your work life balance, we provide rosters for a 4-week period and release these 1 week in advance. Our dedicated branch teams are committed to providing service and support to our local communities across our Monday to Saturday trading we are seeking applicants with full flexibility across the working week.
About You:
You’re a people first team player who understands what great service looks like. Proactive and results driven, you thrive on reaching goals and love making a positive impact for our customers.
This role is for you if you:
Can communicate with empathy and clarity
Genuinely enjoy helping people by providing positive customer service experiences
Have cash-handling experience
Feel comfortable learning new digital systems
Bring experience in customer service
No banking experience? No problem, we’ll provide thorough, ongoing training to set you up for success!
This is an opportunity to step into a new role, grow professionally, and continue to make an impact within our organisation. Join us in shaping the future of People First Bank while advancing your career!
Why you’ll love working here:
When you come to work at People First Bank, you’ll be joining a team of friendly and motivated employees who value making a difference every day for our customers, community, and the planet.
Putting ‘People First’ starts with our team members and we are committed to creating a workplace where every team member feels respected, included and safe to be themselves.
What you can expect from us:
You will receive a corporate uniform allocation to build your own capsule wardrobe to represent our new People First Bank Brand
‘ Shine ’, a peer-driven recognition program that highlights your contributions
Access to inclusive learning, development opportunities, and diverse pathways for growth and advancement
Access to a dedicated employee rewards and benefits platform for wellbeing resources and discounts across a wide range of everyday products and services
Employee banking benefits and discounted insurance products
Wellbeing initiatives that care for your physical, mental and emotional health, including access to an Employee Assistance Program for you and your family
Corporate health insurance discounts
Competitive leave benefits, including two days of paid volunteer leave each year through our Good Squad initiative
In 2023, People’s Choice and Heritage Bank united to create People First Bank — Australia’s largest mutual bank. We are 100% customer owned with over 700,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory.
We’re proud to be an organisation that’s big enough to make an impact; agile enough to influence and do interesting work; and personal enough for you to feel genuinely supported and valued.
Next steps:
If this feels like the right opportunity and environment for you, we’d love to hear from you. Click Apply Now to submit your CV and cover letter.
Applications close EOD Monday 6 April 2026.
For questions or support, contact our Talent Acquisition Team:
[email protected] or [email protected]
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
Start of main content
Job title, keywords or company
South Australia
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs
Exporter
MORRIS FINE FOOD PTY LTD
Adelaide SA 5000
Professional development assistance
Salary packaging
Visited 8 days ago
Tourism Cabin Property Maintenance & Caretaker
CABN
Adelaide Hills SA
Visited 7 days ago
House cleaning
Anna's Spotless Squad
Aldinga SA 5173
Visited 6 days ago
Mental Health Support Workers
Skylight Mental Health
Greater Adelaide SA
Group activities
Support Services Team Leader
Sonder AU
Greater Adelaide SA
Parental leave
Annual leave
Salary packaging
Visited 7 days ago
EOI - Centre Manager
Country & Outback Health
Whyalla SA
Annual leave
Visited 5 days ago
Head of School, Nursing and Midwifery
University of Canberra
Bruce SA
Health insurance
Employee assistance program
Student Services Advisor
University of Canberra
Bruce SA
Health insurance
Employee assistance program
Facilities & Property Operations Coordinator – Grounds
ECH
Kidman Park SA
Visited 7 days ago
Creche Attendant / Kids Activity Attendant
Next Gen Health & Lifestyle Clubs
North Adelaide SA 5006
Visited 4 days ago
Personal Assistant
DesignInc
Greater Adelaide SA
Employee assistance program
Visited 7 days ago
Member Service Consultant - People First Bank, Whyalla Branch
People's Choice Credit Union
South Australia
Health insurance
Insurance services
Employee assistance program
Paid volunteer leave
Employee rewards program
Digital Coordinator
OTR Group
Kensington SA 5068
Employee assistance program
Hospitality - Casual
SeaLink South Australia
Mannum SA 5238
Uniform provided
Visited 5 days ago
Cleaner / Housekeeper (Residential Aged Care)
St Basil’s Homes (SA)
Croydon Park SA
Salary packaging
Visited 7 days ago
Transport Administrator
Adbri Concrete
Thebarton SA 5031
Visited 7 days ago
Sales Assistant | GAZMAN West Beach
GAZMAN
South Australia
Visited 6 days ago
Gaming Room Attendants
Hotel Renmark’s
Renmark SA 5341
Opportunities for promotion
Visited 6 days ago
Property Officer (2508)
City of Marion
Sturt SA 5047
Visited 6 days ago
TEAM ADMINISTRATOR
Wallbridge Gilbert Aztec
Greater Adelaide SA
Visited 7 days ago
Engagement Coordinator
University of Canberra
Bruce SA
Health insurance
Employee assistance program
Personal Assistant/Executive Support
Westbourne Grammar School
Williamstown SA
Employee assistance program
Salary packaging
Transportation links
On-site parking
Visited 7 days ago
Employment Consultant
Jobedge
Mile End SA 5031
Parental leave
Salary packaging
Visited 6 days ago
Payroll Officer - ADL
GPA Engineering
Greater Adelaide SA
Parental leave
Employee assistance program
Visited 6 days ago
Assistant Director, EL1, AER Consumer and Markets,
Australian Competition & Consumer Commission...
Greater Adelaide SA
People also searched:
Employers: Post a Job
People's Choice Credit Union
Are you a customer service professional looking to start your career in banking? Working with us as a People’s First Bank as a Customer Service Consultant, you will be the face of our business and will be responsible for delivering consistently high-quality customer service.
About the role:
As a Customer Service Consultant , you’ll be the welcoming face our customers look forward to seeing in the branch. This role is ideal for someone who enjoys real conversations that can support our customers with their financial journeys.
You’ll be empowered to:
Assist customers with their transactional needs and enquiries, making it easy for them to bank with us
Engage in quality in-depth conversations to help identify the right solutions to suit our customer’s individual needs
Build deep and meaningful relationships with our customers to assist them in achieving their long-term financial goals and where appropriate, initiate referrals to our lending specialists
Support our customers on how to utilise digital services to enhance their banking experience
Prioritise and complete tasks accurately and efficiently
Navigate multiple contemporary systems and software programs
Be part of a collaborative team and contribute to a successful branch environment.
This opportunity is a flexible part-time position in our Whyalla Branch , with variable hours ranging from 15 - 32 hours per week , on a rotating roster.
To support your work life balance, we provide rosters for a 4-week period and release these 1 week in advance. Our dedicated branch teams are committed to providing service and support to our local communities across our Monday to Saturday trading we are seeking applicants with full flexibility across the working week.
About You:
You’re a people first team player who understands what great service looks like. Proactive and results driven, you thrive on reaching goals and love making a positive impact for our customers.
This role is for you if you:
Can communicate with empathy and clarity
Genuinely enjoy helping people by providing positive customer service experiences
Have cash-handling experience
Feel comfortable learning new digital systems
Bring experience in customer service
No banking experience? No problem, we’ll provide thorough, ongoing training to set you up for success!
This is an opportunity to step into a new role, grow professionally, and continue to make an impact within our organisation. Join us in shaping the future of People First Bank while advancing your career!
Why you’ll love working here:
When you come to work at People First Bank, you’ll be joining a team of friendly and motivated employees who value making a difference every day for our customers, community, and the planet.
Putting ‘People First’ starts with our team members and we are committed to creating a workplace where every team member feels respected, included and safe to be themselves.
What you can expect from us:
You will receive a corporate uniform allocation to build your own capsule wardrobe to represent our new People First Bank Brand
‘ Shine ’, a peer-driven recognition program that highlights your contributions
Access to inclusive learning, development opportunities, and diverse pathways for growth and advancement
Access to a dedicated employee rewards and benefits platform for wellbeing resources and discounts across a wide range of everyday products and services
Employee banking benefits and discounted insurance products
Wellbeing initiatives that care for your physical, mental and emotional health, including access to an Employee Assistance Program for you and your family
Corporate health insurance discounts
Competitive leave benefits, including two days of paid volunteer leave each year through our Good Squad initiative
In 2023, People’s Choice and Heritage Bank united to create People First Bank — Australia’s largest mutual bank. We are 100% customer owned with over 700,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory.
We’re proud to be an organisation that’s big enough to make an impact; agile enough to influence and do interesting work; and personal enough for you to feel genuinely supported and valued.
Next steps:
If this feels like the right opportunity and environment for you, we’d love to hear from you. Click Apply Now to submit your CV and cover letter.
Applications close EOD Monday 6 April 2026.
For questions or support, contact our Talent Acquisition Team:
[email protected] or [email protected]
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
💡 Quick Summary
Seeking a career-building opportunity? The Member Service Consultant -People First Bank, Whyalla Branch position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
