Job Description
GVC Credit Union has been proudly providing financial services to its members for over 85 years. We strive to give our members the highest level of knowledgeable, personalized member service we can and to do that, we rely on our most important resource; our employees.
Members of the GVC Credit Union team are offered training, career development and support to ensure that they have the skills and abilities required to meet our goal of service excellence.
Our work environment includes:
On-the-job training
Safe work environment
Growth opportunities
Position: Member Services Representative
Job Description:
The Member Services Representative is responsible for providing excellent customer service and assisting in the day-to-day operations of the credit union. Member Services Representatives will assist members with their daily banking needs, answer questions, handle complaints, and general inquiries about GVC Credit Union products and services.
Core Duties & Responsibilities:
Provide excellent customer service to members
Assist members with their daily banking needs
Answer all inquiries in a prompt, accurate and friendly fashion
Answer member questions about products and services
Process requested transactions accurately and efficiently
Follow proper safety and security procedures
Perform other duties as assigned
Be a team player! Other staff will also assist as needed.
Job Types: Full-time, Part-time
Pay: $19.00-$21.00 per hour
Education:
Secondary School (required)
Experience:
Customer service: 2 years (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Member Service Representative position is now open for candidates interested in the Bank Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
