Member Service Specialist

Full job description

Do you love helping people and making a difference every day? Are you ready to bring your talents to a team that values Trust, Respect, and Integrity above all else? If so, we’d love to meet you!

At INOVA Federal Credit Union, our Member Service Specialists are the heartbeat of our branches. You’ll be a friendly face and helpful voice that ensures our members feel supported, valued, and confident in their financial journey.

What You’ll Do:

Greet and assist members both in the branch and over the phone

Open new accounts and guide members through loan applications

Provide solutions that fit our members’ financial needs

Deliver excellent service while building lasting relationships

Meet monthly goals and celebrate achievements with your team

Why You’ll Love It Here:

✔️ A supportive team culture built on trust, respect, and integrity

✔️ Opportunities to learn, grow, and build a career

✔️ A chance to make an impact in the lives of our members every day

If you’re outgoing, motivated, and passionate about helping others, this is your chance to shine!

Apply today and start your journey with INOVA Federal Credit Union!