Job Description
Location: Art Gallery of NSW, Sydney
Work type: Full-Time, ongoing – 38 hours per week (Tuesday to Saturday or Sunday to Thursday)
Salary: $64,545 plus superannuation
Applications close: 11pm, Sunday 15 February 2026
About us
The Art Gallery Society of New South Wales (AGS) is the official membership organisation of the Art Gallery of NSW. Established in 1953, we inspire meaningful connections with art and culture, support the Gallery’s programs and build a vibrant community of members through exceptional experiences.
About the role
Reporting to the Member Experience Supervisor, the Membership Assistant plays a key role in the day‑to‑day administration and fulfilment of memberships. You will be processing memberships, responding to enquiries, maintaining accurate records and delivering member services both in person, over the telephone and via email. You will also have the opportunity to work front of house in our award-winning Members Lounge.
This role suits someone who is reliable, organised and enthusiastic, with a genuine interest in delivering great customer service.
Key responsibilities
· Provide friendly, professional service to members, visitors and colleagues
· Process membership sales, renewals and contact updates accurately
· Respond to member and visitor enquiries via phone, email and in person
· Support Members Lounge operations and day‑to‑day activities
About you
We’re looking for someone who is keen to learn, enjoys working with people, and can work confidently in a busy customer‑facing environment. You take pride in delivering high-quality experiences and remain calm under pressure. Hospitality experience is highly considered.
Why join us?
· Work in one of Australia’s most iconic cultural institutions
· Be part of a small, passionate and high-performing team
· Help deliver meaningful cultural experiences for members
To apply please submit:
· a brief cover letter outlining your relevant experience and interest in the role
· your up-to-date CV
· a written response to the Selection Criteria outlined in the position description.
bit.ly/membership-assistant
to: [email protected]
Please note - Applications submitted without this written response will not be considered.
Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.
Applications close: 11pm, Sunday 15 February 2026
Further information: About the Art Gallery Society: www.artgallery.nsw.gov.au/members/about-the-art-gallery-soci
💡 Quick Summary
Seeking a career-building opportunity? The Membership Assistant position is now open for candidates interested in the Office Assistant Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
