Job Description
Memorial Building Guide (Part-Time, Seasonal)
Location: Chicago, IL – W. Diversey & N. Lakeview Ave. (Lincoln Park)
Department: Memorial Building / Headquarters
Who We Are
The Benevolent and Protective Order of Elks of the United States of America is one of the oldest and largest fraternal organizations in the country. Founded in 1868, the Elks are committed to charity, patriotism, and community service, contributing millions of dollars annually to support veterans, youth, scholarships, and local communities.
The Elks National Memorial and Headquarters Building, located in Chicago, is a historic and architecturally significant landmark that welcomes visitors from across the country to learn about the Elks’ mission and legacy of “quiet good deeds.”
Why Work with Us
At the Elks, our employees are part of a mission-driven organization that values service and community impact. Team members enjoy:
• Meaningful Work: Share the story and mission of an organization making a difference nationwide
• Historic Setting: Work in one of Chicago’s most iconic buildings
• Flexible, Part-Time Schedule: Ideal for retirees, students, or those seeking a rewarding part-time role
• Welcoming Environment: Engage with visitors from across the country
• Balanced Pace: A calm, steady work environment with natural downtime between visitors
Position Purpose
The Memorial Guide serves as the first point of contact for visitors to the Elks National Memorial and Headquarters Building. This role is responsible for creating a welcoming experience, sharing information about the Elks and the building, and supporting daily front desk operations.
This position is especially well-suited for individuals who enjoy connecting with others, sharing knowledge, and being part of a welcoming, community-oriented environment.
Essential Responsibilities
Visitor Engagement & Tours
• Welcome visitors and provide a positive first impression
• Share information about the history of the Elks and the Memorial Building
• Answer visitor questions and occasionally provide guided tours (many tours are self-guided)
Front Desk & Building Operations
• Monitor the front desk and security cameras
• Open and close front doors and metal gates daily
• Maintain awareness of building activity and visitor flow
Administrative Support
• Perform light office tasks such as updating spreadsheets and preparing mailings
Education & Experience
Required
• Strong interpersonal and communication skills
• Friendly, outgoing, and professional demeanor
• Ability to work independently with minimal supervision
• Reliable, punctual, and detail-oriented
• Basic computer skills
Preferred
• Interest in history, art, or architecture
• Experience in customer service, hospitality, education, or public-facing roles
Skills & Competencies
• Excellent communication and storytelling ability
• Comfortable engaging with a wide range of visitors
• Patience and a positive attitude
• Strong sense of responsibility and reliability
• Professional appearance and presence
Position Details
• Employment Type: Part-Time, Seasonal (April 13 – November 14)
• Work Hours: 11:45 AM – 4:15 PM (Monday–Saturday; some flexibility based on availability)
• Location: Chicago, IL (CTA accessible – Brown Line and bus routes nearby)
• Compensation: $18-$20/hour
Additional Information
• This role sometimes includes downtime between visitors, allowing for quiet activities such as reading, studying, or other seated hobbies
• A great opportunity for individuals seeking a structured yet relaxed work environment with meaningful interaction
• Located near Lincoln Park, the lakefront, and neighborhood amenities including restaurants, parks, and cultural attractions
Join Our Team
If you enjoy meeting new people, sharing history, and working in a unique and meaningful environment, we encourage you to apply today: https://www.elks.org/who/careers.cfm The application includes a short pre-employment assessment (~30 minutes)
Please note, the Elks participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.A. A satisfactory background check is required.
The Benevolent and Protective Order of Elks is an equal opportunity employer and encourages applications from all qualified individuals. We celebrate diversity and are committed to creating an inclusive environment for all employees.
No phone calls, please.
Location: Chicago, IL – W. Diversey & N. Lakeview Ave. (Lincoln Park)
Department: Memorial Building / Headquarters
Who We Are
The Benevolent and Protective Order of Elks of the United States of America is one of the oldest and largest fraternal organizations in the country. Founded in 1868, the Elks are committed to charity, patriotism, and community service, contributing millions of dollars annually to support veterans, youth, scholarships, and local communities.
The Elks National Memorial and Headquarters Building, located in Chicago, is a historic and architecturally significant landmark that welcomes visitors from across the country to learn about the Elks’ mission and legacy of “quiet good deeds.”
Why Work with Us
At the Elks, our employees are part of a mission-driven organization that values service and community impact. Team members enjoy:
• Meaningful Work: Share the story and mission of an organization making a difference nationwide
• Historic Setting: Work in one of Chicago’s most iconic buildings
• Flexible, Part-Time Schedule: Ideal for retirees, students, or those seeking a rewarding part-time role
• Welcoming Environment: Engage with visitors from across the country
• Balanced Pace: A calm, steady work environment with natural downtime between visitors
Position Purpose
The Memorial Guide serves as the first point of contact for visitors to the Elks National Memorial and Headquarters Building. This role is responsible for creating a welcoming experience, sharing information about the Elks and the building, and supporting daily front desk operations.
This position is especially well-suited for individuals who enjoy connecting with others, sharing knowledge, and being part of a welcoming, community-oriented environment.
Essential Responsibilities
Visitor Engagement & Tours
• Welcome visitors and provide a positive first impression
• Share information about the history of the Elks and the Memorial Building
• Answer visitor questions and occasionally provide guided tours (many tours are self-guided)
Front Desk & Building Operations
• Monitor the front desk and security cameras
• Open and close front doors and metal gates daily
• Maintain awareness of building activity and visitor flow
Administrative Support
• Perform light office tasks such as updating spreadsheets and preparing mailings
Education & Experience
Required
• Strong interpersonal and communication skills
• Friendly, outgoing, and professional demeanor
• Ability to work independently with minimal supervision
• Reliable, punctual, and detail-oriented
• Basic computer skills
Preferred
• Interest in history, art, or architecture
• Experience in customer service, hospitality, education, or public-facing roles
Skills & Competencies
• Excellent communication and storytelling ability
• Comfortable engaging with a wide range of visitors
• Patience and a positive attitude
• Strong sense of responsibility and reliability
• Professional appearance and presence
Position Details
• Employment Type: Part-Time, Seasonal (April 13 – November 14)
• Work Hours: 11:45 AM – 4:15 PM (Monday–Saturday; some flexibility based on availability)
• Location: Chicago, IL (CTA accessible – Brown Line and bus routes nearby)
• Compensation: $18-$20/hour
Additional Information
• This role sometimes includes downtime between visitors, allowing for quiet activities such as reading, studying, or other seated hobbies
• A great opportunity for individuals seeking a structured yet relaxed work environment with meaningful interaction
• Located near Lincoln Park, the lakefront, and neighborhood amenities including restaurants, parks, and cultural attractions
Join Our Team
If you enjoy meeting new people, sharing history, and working in a unique and meaningful environment, we encourage you to apply today: https://www.elks.org/who/careers.cfm The application includes a short pre-employment assessment (~30 minutes)
Please note, the Elks participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.A. A satisfactory background check is required.
The Benevolent and Protective Order of Elks is an equal opportunity employer and encourages applications from all qualified individuals. We celebrate diversity and are committed to creating an inclusive environment for all employees.
No phone calls, please.
💡 Quick Summary
Seeking a career-building opportunity? The Memorial Building Guide (Part-Time, Seasonal) position is now open for candidates interested in the Customer Care Executive sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.