Job Description
Job title: Jewellery Merchandiser
Reporting To: VP of Supply Chain
Location: Lower Parel, Mumbai
Compensation: ₹5–6 LPA
Experience: 6–8 years
Employment Type: Full-time
Department: Product
Why Firefly?
Join a fast-scaling, design-led jewellery startup redefining fine jewellery through lab-grown diamonds
Work closely with founders and leadership on core product execution, not support functions
Own real outcomes across design, manufacturing, and retail—from idea to in-store
Be part of a compact, high-calibre team building something iconic from the ground up
About Firefly Diamonds
At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines.
https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/1194XXXXXX.cms
We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery.
Role Overview
The Merchandiser will be responsible for end-to-end execution of jewellery merchandising activities—ensuring smooth coordination between design, production, and supply chain teams. This role plays a critical part in translating creative concepts into high-quality finished products, delivered on time and within cost.
You will manage multiple styles and timelines simultaneously, maintain high quality standards, and ensure seamless execution from sampling through final dispatch.
Key Responsibilities:
Merchandising & Order Execution
Handle complete order lifecycle from sampling to final shipment
Ensure production is aligned with approved samples, CADs, specifications, and costing
Manage multiple designs, SKUs, and timelines with strong attention to detail
Cross-Functional Coordination
Coordinate closely with sales, planning, CAD, production, QC, and dispatch teams
Track production schedules and follow up rigorously to ensure on-time delivery
Proactively identify and resolve production, quality, or design-related issues
Quality, Cost & Process Control
Ensure consistent quality across materials, settings, and finishes
Support cost optimization initiatives without compromising quality or design intent
Maintain accurate records of orders, revisions, approvals, and client communications
Samples, Clients & Market Inputs
Manage sample development and client approvals efficiently
Share market and trend insights with design and sales teams to support new product development
Stay updated on jewellery trends, diamond cuts, settings, metal finishes, and consumer preferences
Desired Skills & Qualifications
6–10 years of experience in diamond manufacturing or the jewellery industry
Strong understanding of jewellery manufacturing and merchandising processes
Excellent coordination, follow-up, and stakeholder management skills
Good client-handling and communication ability
Strong planning, problem-solving, and execution mindset
Proficiency in MS Excel and ERP systems
Ability to work under tight timelines and dynamic priorities
Graduate or Diploma in Jewellery Design, Merchandising, or a related field
GIA / IGI certification preferred
Reporting To: VP of Supply Chain
Location: Lower Parel, Mumbai
Compensation: ₹5–6 LPA
Experience: 6–8 years
Employment Type: Full-time
Department: Product
Why Firefly?
Join a fast-scaling, design-led jewellery startup redefining fine jewellery through lab-grown diamonds
Work closely with founders and leadership on core product execution, not support functions
Own real outcomes across design, manufacturing, and retail—from idea to in-store
Be part of a compact, high-calibre team building something iconic from the ground up
About Firefly Diamonds
At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines.
https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/1194XXXXXX.cms
We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery.
Role Overview
The Merchandiser will be responsible for end-to-end execution of jewellery merchandising activities—ensuring smooth coordination between design, production, and supply chain teams. This role plays a critical part in translating creative concepts into high-quality finished products, delivered on time and within cost.
You will manage multiple styles and timelines simultaneously, maintain high quality standards, and ensure seamless execution from sampling through final dispatch.
Key Responsibilities:
Merchandising & Order Execution
Handle complete order lifecycle from sampling to final shipment
Ensure production is aligned with approved samples, CADs, specifications, and costing
Manage multiple designs, SKUs, and timelines with strong attention to detail
Cross-Functional Coordination
Coordinate closely with sales, planning, CAD, production, QC, and dispatch teams
Track production schedules and follow up rigorously to ensure on-time delivery
Proactively identify and resolve production, quality, or design-related issues
Quality, Cost & Process Control
Ensure consistent quality across materials, settings, and finishes
Support cost optimization initiatives without compromising quality or design intent
Maintain accurate records of orders, revisions, approvals, and client communications
Samples, Clients & Market Inputs
Manage sample development and client approvals efficiently
Share market and trend insights with design and sales teams to support new product development
Stay updated on jewellery trends, diamond cuts, settings, metal finishes, and consumer preferences
Desired Skills & Qualifications
6–10 years of experience in diamond manufacturing or the jewellery industry
Strong understanding of jewellery manufacturing and merchandising processes
Excellent coordination, follow-up, and stakeholder management skills
Good client-handling and communication ability
Strong planning, problem-solving, and execution mindset
Proficiency in MS Excel and ERP systems
Ability to work under tight timelines and dynamic priorities
Graduate or Diploma in Jewellery Design, Merchandising, or a related field
GIA / IGI certification preferred
💡 Quick Summary
Seeking a career-building opportunity? The Merchandise Associate position is now open for candidates interested in the Back Office Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
