Merchandiser

Job description

About Derewala Industries Ltd.:

Derewala is a name synonymous with innovation, sustainability, and quality in the world of jewelry manufacturing. With cutting-edge technology and a global clientele, we are committed to creating timeless pieces while maintaining eco-friendly practices. Since our humble beginnings in 1+87, we have adhered to the highest standards of quality and on-time delivery. Headquartered in Jaipur, India's jewellery hub, Derewala has expanded its global footprint, serving esteemed clients in over 30 countries across 6 continents.

Roles and responsibilities-

Customer Communication:

• Manage all email communications with buyers, ensuring clear, professional, and timely responses.

Sample and Brief Management:

• Review all new and specific jewellery briefs, collaborating with production and PPC (Production Planning & Control) teams to ensure samples are production friendly.

• Send approved samples and briefs to customers, providing tracking details and photos.

Inspection and Reporting:

• Prepare and send all inspection reports to customers, ensuring thorough documentation and accuracy.

• Manage approvals for PP samples, shipment samples, and packaging samples, including tracking details, and ensure timely customer communication.

• Coordinate the testing of all components with labs and communicate results to buyers.

Shipment and Post-Shipment Communication:

• Inform buyers once a shipment has been dispatched (mandatory for every PO).

• Notify buyers of any delays at least 10 days before shipment, ensuring transparency and proactive issue resolution.

Design and Offer Management:

• Issue design briefs and prepare offers for new or existing designs.

• Prepare and send quotations for customer requests.

Sample and Material Follow-Up:

• Track progress and follow up on samples and materials, ensuring timely delivery and quality control.

• Fill out specification sheets required by customers and prepare return invoices as needed.

Shipment and Goods Processing:

• Verify the quality of all sample shipments, prepare Return Goods Authorization (RGA), and coordinate with the Exim (Export-Import) department for shipment documentation.

Sample and Design Planning:

• Prepare show plans, offer plans, and sample lines for customer visits, ensuring they align with customer expectations.

• Source findings and components internally for use in new designs.

Qualification & Eligibility

• PGDM/ MBA in Marketing

• Excellent verbal and written communication skills

• 3-5 years experience

• Dedicated and keen to learn new things

• Knowledge of MS Excel

Salary – 35k- 45k CTC/ month

Location- Sitapura industrial area, tonk road, Jaipur.