Job Description
Metro Vacancies Jaipur| Fresher JMRC Form..
Get latest job alerts of Jaipur Metro Rail notifications in this page. Job aspirants can check this page frequently to get notify about JMRC recruitment details. Candidates can apply for this jobs before JMRC application form expires. Aspirants who are all looking for Govt Jobs from JMRC Organization can check below table, JMRC Recruitment
Customer Service Representative
Job Description:
• Answer incoming chats and respond to customers emails
• Determines requirements by working with customers
• Provide a delightful experience to the customers by resolving their issues
• Document all information according to standard operating procedures
• Handle customer complaints respectfully and professionally
• Recognize, document, and alert the management team for trends in customer contacts
• Follow up with customers wherever necessary
Roles and Responsibilities
• Good Knowledge on the process, Develops and maintains process knowledge.
• Understanding the process and coming up with new ideas to improve the process.
• Seeks opportunity to improve knowledge and skills.
• Office 365
• Identifying the root cause of the errors and coming up with a plan.
• Giving updates to the team.
• Should be ready to take new responsibilities.
• Raising and following up on incidents whenever required.
• Reporting Skills (Excel and PowerPoint)
• Should be flexible for a 24/7 availability, whenever needed.
Qualification:
• Any undergraduate or graduate can apply.
Timings:
• Shift Timings : 8 hours rotational shift.
• 5 days working week with 2 days rotational week off in the week.
Role Customer Success Associate
Industry Type BPO / Call Centre
Get latest job alerts of Jaipur Metro Rail notifications in this page. Job aspirants can check this page frequently to get notify about JMRC recruitment details. Candidates can apply for this jobs before JMRC application form expires. Aspirants who are all looking for Govt Jobs from JMRC Organization can check below table, JMRC Recruitment
Customer Service Representative
Job Description:
• Answer incoming chats and respond to customers emails
• Determines requirements by working with customers
• Provide a delightful experience to the customers by resolving their issues
• Document all information according to standard operating procedures
• Handle customer complaints respectfully and professionally
• Recognize, document, and alert the management team for trends in customer contacts
• Follow up with customers wherever necessary
Roles and Responsibilities
• Good Knowledge on the process, Develops and maintains process knowledge.
• Understanding the process and coming up with new ideas to improve the process.
• Seeks opportunity to improve knowledge and skills.
• Office 365
• Identifying the root cause of the errors and coming up with a plan.
• Giving updates to the team.
• Should be ready to take new responsibilities.
• Raising and following up on incidents whenever required.
• Reporting Skills (Excel and PowerPoint)
• Should be flexible for a 24/7 availability, whenever needed.
Qualification:
• Any undergraduate or graduate can apply.
Timings:
• Shift Timings : 8 hours rotational shift.
• 5 days working week with 2 days rotational week off in the week.
Role Customer Success Associate
Industry Type BPO / Call Centre
💡 Quick Summary
Seeking a career-building opportunity? The Metro Vacancies Jaipur| Fresher JMRC Form position is now open for candidates interested in the Fresher Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.