The Role Responsibilities

Strategy
• Drive to improve Operational effectiveness of the team through brainstorming and project managing various initiatives that help in creating efficiencies and reduce risk.

Business
• Operational support for the Loans Agency business and various stakeholders in the Syndication businesses.

Processes
• Set up and maintenance of static data in Banks systems or linkages to deal build agreements.
• Deal Admin transaction specific support as part of lifecycle execution.
• Investigation of recon breaks and subsequent casing in TLM systems.
• Generation and circulation of Agency related MIS and reports.
• Team mailbox management and MIS around query management.
• Maker Checker adherence of controls part of processing.
• Invoice management.

Risk Management
• Keep Department Operating Instructions updated and ensure teams are working in line with DOIs.
• Understand and adhere to the LA Ops Risk Framework.
• Ensure adherence to all mandated checklists.

Regulatory and Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the LA Ops team to achieve the outcomes set out in the Bank's Conduct Principles: e.g. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
• LA Operations management (London)

Our Ideal Candidate
• Preferably candidates having background in Banking, Finance, Commerce qualifications along with relevant around 3 years work experience.

Role Specific Technical Competencies
• Communication skills - ability to effectively communicate at all levels of the organisation
• Ability to work well under pressure and prioritise effectively
• Knowledge of the Loans Product and the role of the Agent
• Good attention to detail
• Excel skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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