Mgr, India Contact Center (Pune)

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. The Manager of the Property Operations Call Center (Leasing Center) – India plays a key role in supporting the success of Entrata’s Leasing Center department. This position is responsible for supervising front-line leaders and operational team members, and providing daily guidance to achieve performance goals. A successful candidate will work closely with the U.S.

Leasing

Center leadership team to ensure consistent processes, high-quality service delivery, and effective communication across all regions. This role is internally focused and does not include direct client interaction.

Responsibilities will include: Supervise a team of 5-7 Leasing Center Leaders Provide direction and support to employees in alignment with established policies and management guidance.