Job Description
Team Management of a 24x7 International Voice BPO environment
• Lead the team independently and drive process KPI in line with management requirements
• Work closely with client managers and drive business outcomes in customer service
• Create customer value by enriching and innovating business processes
• Stay focussed and drive CSAT and NPS aggressively
Requirements
• Startup Culture tolerant
• Excellent Communication and Governance skills
• Aggressive, go-getter
• Independent and works...
• Lead the team independently and drive process KPI in line with management requirements
• Work closely with client managers and drive business outcomes in customer service
• Create customer value by enriching and innovating business processes
• Stay focussed and drive CSAT and NPS aggressively
Requirements
• Startup Culture tolerant
• Excellent Communication and Governance skills
• Aggressive, go-getter
• Independent and works...
💡 Quick Summary
Seeking a career-building opportunity? The Mgr | Sr|Mgr Operations | International BPO |HYD position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
