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Middle Office - AVP

Barclays UK
Chennai, Tamil Nadu
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18 hours agoFull–time
Job Title Middle Office – AVP
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.

Introduction:
PDS Client Service Interaction group support 24 hours sun model to the prime clients. The team is responsible to manage day-to-day operations and manage the client service management on their issues and concerns.

What will you be doing?
• Respond to client queries and act as a key point of contact for clients
• Assist with the integration and on boarding of new clients onto the FXPB platform, including testing trade flows and client account mappings
• Partake in client solutions from existing clients to new clients
• Responsible for performing control and risk mitigating activities on a daily basis
• Identify and escalate controls gaps, be proactive in resolution and adhere to key risks and controls
• Ensure all trades are properly processed through the firm’s in house trading systems
• Work effectively with other functional areas within and outside of ADS

What we’re looking for:
• Knowledge of Foreign Exchange Prime Brokerage lifecycle
• Client Service Experience
• Excellent verbal and written communication skills
• Ability to prioritise, be flexible and respond to rapidly changing environments.

Skills that will help you in the role:
• Overseeing daily trade processing