Job Description
Back-office operations for non-voice role • Provide PFP fulfillment support to ensure client ad schedules are optimized to align with performance • Perform match back between client sales file and call cap or subscriber data to identify sales attributed to different campaigns • Populate ad count, calls, revenue into Optimization Trackers • Provide monthly priority fill and kill list for the layout team • Optimize clients on market calendars to promote highest performing ad size • Build monthly ad schedules based on the recommendations provided by the Performance Analyst (Stakeholder) • Update monthly ad schedules with spec ad, expiration dates, promo codes received from CSM • Upload ad schedule and route to Order Entry team and manage the final creative upload. • Prioritize work effectively to meet SLA • Meet defined daily targets set for the process • Flexibility to support different queues within the process not limiting to one team • Documentation of requirements to ensure smooth automation of reporting • To act as the central point for client requiring services on our print product • To promote a positive environment of partnership working across on/offshore teams
💡 Quick Summary
Seeking a career-building opportunity? The MIS Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.