Job Description
Company logo
MIS Executive And Coordinator
Vbl
4.0(1700 Reviews)
13+ applicants
Posted 2d ago
Job detailsAbout companyReviewsBenefits
Minimum Graduate with 0-2 years of experience in the FMCG Industry,Immediate Joiners preferred
Should have knowledge of Basic Excel
0 - 2 Years
2 Vacancies
Agra, Jaipur
₹ 2,00,000 - 3,50,000 P.A
Must have key skills
excelcustomer service
Other key skills
Pivot TableCustomer SupportcallingInbound CallsCustomer Care
Job description
What you’ll do
MIS Executive for leading FMCG Company:: Job location:: JAIPUR
Roles and Responsibilities :
The incumbent shall be responsible for establishing, strengthening & smoothing Unit Market Equipment functions and supporting the unit in growth and profitability.
To provide a single point of contact for Complain Redressal and offering service by coordinating service activity communication between the stakeholders.
Accountabilities
Customer:
Courteous and timely response to customer requests.
Troubleshoot calls to eliminate the need for emergency repair.
Follow up with Service Providers for Service Execution
Maintain Call records and Feedback to Customers & MEM.
Plan Development and Execution
Follow standard procedures to receive customer requests for service and dispatching calls to service technicians. Dispatch repairs to technicians in a timely manner. Support the administration of paperwork needed for MEM activities.
Process Capability
Actively participate in team problem solving to improve customer service and productivity. Accurately maintain and record service activity.
Desired Candidate Profile :
Minimum Graduate with 0-2 years of experience in the FMCG Industry, Immediate Joiners preferred.
Should have knowledge of Basic Excel.
Perks and Benefits :
Free of Cost Mediclaim, Travel Reimbursement, Leave Enchashment
💡 Quick Summary
Seeking a career-building opportunity? The MIS Executive And Coordinator position is now open for candidates interested in the MIS Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
