Job Description
Roles & Responsibilities:
Schedule QAs to optimize shift
allocation based on contact inflow heat
maps
Onboard QAs to Uber Tools Analyze QAs productivity, provide
recommendations to Uber on optimal
staffing for efficiency and productivity.
Qualifications:
Graduate
A person should hold 2+ years of experience in MIS- International voice/non voice process
Process Approach and comprehension of customer requirements
Mature individual with ability to work & communicate with people across production floor Ability to think analytically Good interpersonal skills Internal and External Stakeholder Management skills Good product knowledge supported with excellent communications & presentation skills Strong understanding of MS Office tools (Word, Powerpoint, Excel) Ability to coach and mentor agents Complex problem solving and critical thinking
Schedule QAs to optimize shift
allocation based on contact inflow heat
maps
Onboard QAs to Uber Tools Analyze QAs productivity, provide
recommendations to Uber on optimal
staffing for efficiency and productivity.
Qualifications:
Graduate
A person should hold 2+ years of experience in MIS- International voice/non voice process
Process Approach and comprehension of customer requirements
Mature individual with ability to work & communicate with people across production floor Ability to think analytically Good interpersonal skills Internal and External Stakeholder Management skills Good product knowledge supported with excellent communications & presentation skills Strong understanding of MS Office tools (Word, Powerpoint, Excel) Ability to coach and mentor agents Complex problem solving and critical thinking
💡 Quick Summary
Seeking a career-building opportunity? The Mis Executive position is now open for candidates interested in the MIS Executive sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
