Job Description
• Graduate
• Understanding of Erlang methodology.
• Hands on experience in scheduling and rostering.
• Knowledge of capacity planning.
• Hands on experience for creating reports on Power BI, Avaya CMS.
• Understanding of seat utilisation matrix.
• Understanding of billing mechanisms
• Experience in putting recruitment, training, and attrition plan together.
• Intermediate Excel skill.
• Knowledge of WFM tools (EWFM Aspect, Avaya, etc.)
● Attention to detail
💡 Quick Summary
Seeking a career-building opportunity? The MIS Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
