Job Description
Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service
- Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
- Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed
- Provide support and maintenance to existing management information systems (MIS).
- Generate and distribute management reports in accurate and timely manner
- Develops MIS documentation to allow for smooth operations and easy system maintenance
- Provide recommendations to update current MIS to improve reporting efficiency and consistency
- Perform data analysis for generating reports on periodic basis
- Develop MIS system for customer management and internal communication
- Provide strong reporting and analytical information support to management team
- Generate both periodic and ad hoc reports as needed
- Understand customer problems and provide appropriate technical solutions
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
- Participate in cross-functional meetings to resolve recurring customer issues.
- Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand
- Analyze current business processes and make recommendations for improvements
- Maintain thorough understanding of data and information resources
- Maintain a status on all projects and proactively communicate with management and customers
• JOB REQUIREMENTS
• To be considered for this position, applicants need to meet the following qualification criteria:
- Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field required; Master’s degree preferred
- Analytical experience required
- Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations
- Sound business decision-making ability
- Ability to handle multiple projects simultaneously
- SAP software experience required.
- Knowledge of Autocad.
- Ability to communicate with people of various technical and business backgrounds
- 1-3 years of experience in the BPO industry preferred
• Salary: ₹15,000.00 - ₹20,000.00 per month
- Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
- Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed
- Provide support and maintenance to existing management information systems (MIS).
- Generate and distribute management reports in accurate and timely manner
- Develops MIS documentation to allow for smooth operations and easy system maintenance
- Provide recommendations to update current MIS to improve reporting efficiency and consistency
- Perform data analysis for generating reports on periodic basis
- Develop MIS system for customer management and internal communication
- Provide strong reporting and analytical information support to management team
- Generate both periodic and ad hoc reports as needed
- Understand customer problems and provide appropriate technical solutions
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
- Participate in cross-functional meetings to resolve recurring customer issues.
- Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand
- Analyze current business processes and make recommendations for improvements
- Maintain thorough understanding of data and information resources
- Maintain a status on all projects and proactively communicate with management and customers
• JOB REQUIREMENTS
• To be considered for this position, applicants need to meet the following qualification criteria:
- Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field required; Master’s degree preferred
- Analytical experience required
- Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations
- Sound business decision-making ability
- Ability to handle multiple projects simultaneously
- SAP software experience required.
- Knowledge of Autocad.
- Ability to communicate with people of various technical and business backgrounds
- 1-3 years of experience in the BPO industry preferred
• Salary: ₹15,000.00 - ₹20,000.00 per month
💡 Quick Summary
Seeking a career-building opportunity? The Mis Executive/data Entry Operator position is now open for candidates interested in the MIS Executive sector. This role in Sonipat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
