Job Description
• Transaction Quality to meet Customer Experience
• Conduct regular Audits check on team and daily governance
• Manage Team and allocate responsibilities
• Responsible to manage RCA/Escalation
• Design Calendar for Calibration/Tape Review
• Must have done analysis on quality parameters.
• Grooming of QA(team members)
• Preparing data for MBR, QBR, reviews etc
• Client management.
• keen understanding ing on Process Improvement
• Six Sigma Green Belt Preferred.
Eligibility Criteria
• Qualification HSC
• Interpersonal Skills, Good Communication
• Knowledge and understanding of NPS, Csat, fatal, variance etc
Contact Details
Interested candidates can mail their resumes on Arti.awasthi@1point1.in
Location
Mumbai
• Conduct regular Audits check on team and daily governance
• Manage Team and allocate responsibilities
• Responsible to manage RCA/Escalation
• Design Calendar for Calibration/Tape Review
• Must have done analysis on quality parameters.
• Grooming of QA(team members)
• Preparing data for MBR, QBR, reviews etc
• Client management.
• keen understanding ing on Process Improvement
• Six Sigma Green Belt Preferred.
Eligibility Criteria
• Qualification HSC
• Interpersonal Skills, Good Communication
• Knowledge and understanding of NPS, Csat, fatal, variance etc
Contact Details
Interested candidates can mail their resumes on Arti.awasthi@1point1.in
Location
Mumbai
💡 Quick Summary
Seeking a career-building opportunity? The MIS Executive|Inbound position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.