Mobile App Customer Support Specialist | Ahmedabad

Respond to customer queries in a timely and accurate way, via EMAIL or CHAT

– Update our internal databases with information about technical issues and useful discussions with customers

– Monitor customer complaints on social media and reach out to provide assistance

– Share feature requests and effective workarounds with team members

– Inform customers about new features and functionalities

– Follow up with customers to ensure their technical issues are resolved

– Gather customer feedback and share with our Product, Sales and Marketing teams.

NO.OF POSITIONS

2

EXPERIENCE

1 – 5 years

CONTACT INFORMATION

Build An awesome and Challenging Career With Techinnovative Systems.

Email id : info@techinnovative.net

Note: For all the above job openings, job location will be Ahmedabad