Job Description
Service Engineer is responsible for :
a) Repairing handset by following the quality standard set by company
b) Attending customers, if required
c) Handling Customer Escalations
d) Follow all standard processes in SVC
e) Generation of necessary reports as and when required
f) Follow Delivery TAT
g) Ensure refreshment items to customers
h) Make sure the SVC is neat and well-arranged as per the company guidance
i) Observe the contents in v-College app
j) Attend and pass necessary trainings and exams on time
k) Conduct inventory audit as per the HO policy
l) Follow companys processes and procedures, policies to ensure customer satisfaction
m) Perform follow-up calls with customers on open calls and work note
Job Types: Full-time, Permanent
Education : +2 & Above
Minimum 1 year experience in mobile repairing
Job Types: Full-time, Permanent
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Performance bonus
Yearly bonus
Work Location: In person,
a) Repairing handset by following the quality standard set by company
b) Attending customers, if required
c) Handling Customer Escalations
d) Follow all standard processes in SVC
e) Generation of necessary reports as and when required
f) Follow Delivery TAT
g) Ensure refreshment items to customers
h) Make sure the SVC is neat and well-arranged as per the company guidance
i) Observe the contents in v-College app
j) Attend and pass necessary trainings and exams on time
k) Conduct inventory audit as per the HO policy
l) Follow companys processes and procedures, policies to ensure customer satisfaction
m) Perform follow-up calls with customers on open calls and work note
Job Types: Full-time, Permanent
Education : +2 & Above
Minimum 1 year experience in mobile repairing
Job Types: Full-time, Permanent
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Performance bonus
Yearly bonus
Work Location: In person,
💡 Quick Summary
Seeking a career-building opportunity? The Mobile Technician position is now open for candidates interested in the Technician Jobs sector. This role in Kasaragod offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
