Job Description
Role Overview
We’re looking for an organized and outgoing Consumer Activations Supervisor to join our team on a seasonal contract. In this role, you’ll help bring Tourism Burnaby into the community by leading our mobile visitor activations at festivals, sporting events, and community gatherings throughout the spring and summer.
You’ll be responsible for overseeing on-site activations, supervising interns and event staff, engaging with attendees, and ensuring each activation reflects Tourism Burnaby’s brand and creates a welcoming experience for visitors and residents alike.
You’ll work closely with the Senior Manager, Festivals & Events and collaborate with our marketing team to ensure our activations support broader marketing goals and deliver strong engagement.
Key Responsibilities:
On‑Site Activation & Operations
Plan and execute the setup and takedown of the activation at community events and festivals.
Adjust layouts based on space, crowd flow, and weather conditions.
Maintain a welcoming presence and guide interns and support staff during each activation.
Audience Engagement & Data Collection
Invite visitors to complete brief sign‑ups and micro‑surveys using QR codes or tablets.
Ensure accurate data capture and maintain organized records for post‑event reporting.
Share observations and insights from each activation with the team.
Driving and Vehicle Stewardship
Drive Tourism Burnaby’s mobile visitor van to and from event sites, including early mornings, evenings, and weekends.
Perform pre‑trip checks, maintain logs, and coordinate parking and access with event organizers.
Team Supervision
Assign roles to interns, summer students, and support runners, ensuring they follow engagement prompts and our brand values.
Provide direction and troubleshoot on-site issues as they arise.
Swag & Inventory Management
Distribute giveaways and manage inventory levels, keeping the activation kit organized and replenished.
Ensure all assets are cleaned and stored properly between events.
Content Capture & Reporting
Assist with social media by capturing photos and short videos during activations.
Complete event reports and support monthly internal reporting.
Qualifications and Desired Skills:
Required:
Valid BC Class 5 driver’s licence with a clean driving record.
At least 2-3 years of experience in event activations, festivals, community outreach, or hands-on marketing roles.
Ability to manage on-site event operations, including setup, staff coordination, and problem-solving.
Friendly and confident communicator who enjoys engaging with the public and leading a team.
Comfortable working outdoors in varying weather conditions and able to lift/carry event equipment.
Organized with basic reporting skills and proficiency in MS Office.
Desired (nice to have):
Familiarity with QR‑based lead capture and simple surveys.
Comfortable taking photos and short videos on a smartphone.
Knowledge of Burnaby’s community events and local venues.
Working Conditions & Compensation:
Employment Term: Seasonal temporary position from May to August 2026 (approximately 4 months). Hours will vary based on the event calendar, with peak activity during major festivals and lighter periods between events. An estimated average of approximately 80 hours per month.
Schedule: Primarily weekends and occasional weekdays. Early mornings and evenings may be required depending on event schedules. Availability for the majority of scheduled activations and key festival dates is expected. Tourism Burnaby will provide the full list of confirmed activation dates in advance so applicants can clearly see the expected work schedule for the season.
Benefits: This is a temporary seasonal position and does not include health benefits, vacation accrual, or other employee benefit programs.
Compensation: $28 per hour
Environment: This role involves working outdoors at busy public events, representing Tourism Burnaby and engaging with residents and visitors. Training and support will be provided to help you succeed.
How to apply:
Complete the screening questionnaire and send your résumé and a brief cover letter describing your relevant experience with event activations and your comfort driving a larger vehicle. Please also confirm your Class 5 licence status.
We welcome applicants who are excited about engaging with the community and bringing Burnaby’s story to life. This role may be a great fit for individuals seeking flexible, seasonal work, including those looking for a side opportunity or post-retirement role.
We’re looking for an organized and outgoing Consumer Activations Supervisor to join our team on a seasonal contract. In this role, you’ll help bring Tourism Burnaby into the community by leading our mobile visitor activations at festivals, sporting events, and community gatherings throughout the spring and summer.
You’ll be responsible for overseeing on-site activations, supervising interns and event staff, engaging with attendees, and ensuring each activation reflects Tourism Burnaby’s brand and creates a welcoming experience for visitors and residents alike.
You’ll work closely with the Senior Manager, Festivals & Events and collaborate with our marketing team to ensure our activations support broader marketing goals and deliver strong engagement.
Key Responsibilities:
On‑Site Activation & Operations
Plan and execute the setup and takedown of the activation at community events and festivals.
Adjust layouts based on space, crowd flow, and weather conditions.
Maintain a welcoming presence and guide interns and support staff during each activation.
Audience Engagement & Data Collection
Invite visitors to complete brief sign‑ups and micro‑surveys using QR codes or tablets.
Ensure accurate data capture and maintain organized records for post‑event reporting.
Share observations and insights from each activation with the team.
Driving and Vehicle Stewardship
Drive Tourism Burnaby’s mobile visitor van to and from event sites, including early mornings, evenings, and weekends.
Perform pre‑trip checks, maintain logs, and coordinate parking and access with event organizers.
Team Supervision
Assign roles to interns, summer students, and support runners, ensuring they follow engagement prompts and our brand values.
Provide direction and troubleshoot on-site issues as they arise.
Swag & Inventory Management
Distribute giveaways and manage inventory levels, keeping the activation kit organized and replenished.
Ensure all assets are cleaned and stored properly between events.
Content Capture & Reporting
Assist with social media by capturing photos and short videos during activations.
Complete event reports and support monthly internal reporting.
Qualifications and Desired Skills:
Required:
Valid BC Class 5 driver’s licence with a clean driving record.
At least 2-3 years of experience in event activations, festivals, community outreach, or hands-on marketing roles.
Ability to manage on-site event operations, including setup, staff coordination, and problem-solving.
Friendly and confident communicator who enjoys engaging with the public and leading a team.
Comfortable working outdoors in varying weather conditions and able to lift/carry event equipment.
Organized with basic reporting skills and proficiency in MS Office.
Desired (nice to have):
Familiarity with QR‑based lead capture and simple surveys.
Comfortable taking photos and short videos on a smartphone.
Knowledge of Burnaby’s community events and local venues.
Working Conditions & Compensation:
Employment Term: Seasonal temporary position from May to August 2026 (approximately 4 months). Hours will vary based on the event calendar, with peak activity during major festivals and lighter periods between events. An estimated average of approximately 80 hours per month.
Schedule: Primarily weekends and occasional weekdays. Early mornings and evenings may be required depending on event schedules. Availability for the majority of scheduled activations and key festival dates is expected. Tourism Burnaby will provide the full list of confirmed activation dates in advance so applicants can clearly see the expected work schedule for the season.
Benefits: This is a temporary seasonal position and does not include health benefits, vacation accrual, or other employee benefit programs.
Compensation: $28 per hour
Environment: This role involves working outdoors at busy public events, representing Tourism Burnaby and engaging with residents and visitors. Training and support will be provided to help you succeed.
How to apply:
Complete the screening questionnaire and send your résumé and a brief cover letter describing your relevant experience with event activations and your comfort driving a larger vehicle. Please also confirm your Class 5 licence status.
We welcome applicants who are excited about engaging with the community and bringing Burnaby’s story to life. This role may be a great fit for individuals seeking flexible, seasonal work, including those looking for a side opportunity or post-retirement role.
💡 Quick Summary
Seeking a career-building opportunity? The Mobile Visitor Experience Supervisor- Temporary Position position is now open for candidates interested in the Event Management Jobs sector. This role in Burnaby offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.