Monitoring Engineere
Full job description
The Remote Team Monitoring Officer plays a critical role in ensuring the productivity, attendance, and ethical conduct of team members across different shifts and job sites. This role involves real-time monitoring of team activities, updating attendance and schedules, scoring KPIs, and ensuring adherence to company policies across various communication tools and platforms.
Key Responsibilities:
Daily Responsibilities (All Shifts):
Fill out the Daily Attendance Sheet using the Daily G-Meet Report.
Monitor assigned team members via Google Meet every 10-15 minutes.
Take screenshots of team members during work hours and share them in their respective WhatsApp groups.
Evaluate and score workers using Ethics KPI and Daily ME Job KPI (focus, speed, vibe) up to 4x per shift.
Track WhatsApp activity of all workers, especially during bio or meal breaks. Follow up on late returns.
Update the Attendance Sheet before the end of each shift, including login/logout times.
Update and track the daily work schedules using the Back Office tracker.
Additional Responsibilities for 2nd, 3rd Shifts, and Weekends:
Monitor attendance handover from 1st shift and update logs accordingly.
Track all activities at job sites using the Reolink App (e.g., Robinsons, Geneva).
Watch for suspicious activities or unauthorized access.
Trigger alarms, notify guards, or escalate to managers/security company as necessary.
Report incidents via WhatsApp group with screenshots.
Continue KPI scoring and WhatsApp tracking for all assigned personnel, including the Pakistan Team.
Tools and Platforms:
Google Meet – For real-time monitoring of team activities
WhatsApp – For communication, activity logging, and worker follow-up
Google Sheets (Daily G-Meet Report, Back Office Tracker) – For attendance, KPI scoring, and task updates
Reolink App – For surveillance monitoring of job sites
Snipping Tool / Screenshot Utility – For documentation of team activities
Skills & Qualifications:
Strong attention to detail and time management skills
Excellent communication skills via WhatsApp and email
Proficient in Google Workspace (Sheets, Meet, Drive)
Ability to multitask across multiple monitoring tools and teams
High level of integrity and discretion in handling sensitive information
Prior experience in remote monitoring, coordination, or team supervision is a plus
Willingness to work across shifts and weekends
Performance Metrics:
Accuracy of attendance logs and schedule updates
Timeliness and completeness of KPI scoring reports
Responsiveness in reporting site and worker issues
Consistency in monitoring and follow-through on worker activity
Job Type: Full-time
Pay: ₹170.00 - ₹175.00 per hour
Expected hours: 40 per week
Benefits:
Work from home