Add listing Add

Log in

Mortgage Associate

Place of work Glasgow

Contract type All types

Start date -

Salary -

Job details

Job description, work day and responsibilities

You will play a key role in our department having the right conversations to fully understand customer needs. It’s all about taking personal ownership for each customer interaction, understanding their unique situations and reacting with efficiency, fairness and positivity to maintain our reputation and drive confidence in our mortgage products and services. Answering calls from our customers with a variety of queries about their mortgage journey, this could be starting out on the property ladder or adding to an existing mortgage.

As a department we are passionate about coaching and developing our people and championing change, collating your ideas and driving them forward.

What will I be doing?

Engaging with a wide range of customers over the telephone, using your strong verbal skills to build meaningful relationships
Adhere to call processes, procedures and guidelines
Delivering outstanding customer service by successfully responding to questions and queries, showing your passion and dedication along the way
The role holder will be responsible for delivering operational key performance metrics
Bringing a good sense of fun and humour to the role is essential too

Our Mortgage team are open between 8am and 9pm*, Monday to Saturday and Sunday 9am to 6pm. There is ample onsite parking.

No formal qualifications are required for the role. We are looking for people who are driven and want to succeed in their role. Within Mortgages and HSBC there is scope for you to progress in your career through the business. We want those who have a passion for helping customer and strive to provide a superior service.

The role holder should have following skills and experience:

Ability to work in fast-paced environment
Excellent communication skills
Effective problem solving ability

This role is a hybrid role based in Motherwell.

Company address

United Kingdom
Scotland
Glasgow Show on map Get directions

Company Name: HSBC Global Services Limited

You will be redirected to another website to apply.

Apply and send CV

Offer ID: #1246308, Published: 7 hours ago, Company registered: 1 month ago

Other offers

8898 job offers

Bank Health Care Assistant|Paid Breaks

2191login · Liverpool, GB

2191login

· Liverpool, GB

Surecare Group been providing nursing care for our residents since 2003. Our homes operate under our ethos ‘Care, Quality & Compassion’ which is at the heart of everything we do. Derwent Lodge Nursing Home is current...

8898 job offers

ST1 Paediatric Bank Doctor

2191login · Liverpool, GB

2191login

· Liverpool, GB

Straddling two neighbouring boroughs of Warrington and Halton it is part of the Cheshire and Merseyside Integrated Care system. It is geographically ideally positioned to meet the growing healthcare needs of the 330,000 ...

8898 job offers

Primary Care Nurse (Bank)

2191login

2191login

We have an exciting opportunity for a Primary Care Nurse to join our Primary Care Team at HMP Altcourse, a category B prison located in the Fazakerley area of Liverpool. Within this role, you’ll be an integral part of th...

8898 job offers

Bank Registered Nurse

2191login

2191login

Are you a passionate and caring Registered Nurse looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Registered General Nurse. ...

8898 job offers

Bank Registered Nurse - Ophthalmology

2191login

2191login

e want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit...

8898 job offers

Bank Pharmacy Technician

2191login

2191login

Practice Plus Group are pleased to announce that they have taken over the healthcare contract at HMP Garth, a Category B prison in Lancashire. We now have an exciting opportunity for a Pharmacy Technician to join our tea...

8898 job offers

Registered Nurse – Wards (Bank)

2191login · Liverpool, GB

2191login

· Liverpool, GB

Fairfield Independent Hospital in St Helens is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than ...

8898 job offers

Bank Mammographer

2191login

2191login

Spire Cheshire are now recruiting a Mammographer to join our warm and friendly team on a bank basis At Spire Cheshire Hospital, we provide high-quality treatments for our patients and are extremely proud to be rated as O...

8898 job offers

Senior Fulfilment Advisor

2191login

2191login

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ phy...

8898 job offers

Bank Pharmacist

2191login

2191login

Spire Cheshire Hospital are looking an experienced Clinical Pharmacist to join our team on the bank At Spire Cheshire Hospital, we provide high-quality treatments for our patients and are extremely proud to be rated as O...

8898 job offers

Birchwood Bank Substance Use Nurse

2191login · Liverpool, GB

2191login

· Liverpool, GB

For ******* dependence, Birchwood supports service users who are assessed as suitable for residential detoxification, providing a safe and supervised withdrawal from alcohol. Service users will be screened for clinical d...

8898 job offers

Bank Registered Nurse

2191login

2191login

Assist in the management and organisation of their clinical area and participating in the education, development and supervision of other staff members. Please note for Welsh students, you must apply via Streamlining whe...

8898 job offers

Vice President, Client Processing Manager I

2191login · Liverpool, GB

2191login

· Liverpool, GB

We’re seeking a future team member for the role of Vice President, Client Processing I to join our Pershing Operations team. Pershing provides a broad range of financial business solutions to investment banks, broker-dea...

8898 job offers

Settlements Control – Team Lead (12 months FTC)

2191login

2191login

We’re seeking a future team member for the role of Senior Associate to join our Settlements Control team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth manage...

8898 job offers

APNP/ ACP/ ANP - Bank

2191login · Liverpool, GB

2191login

· Liverpool, GB

Are you an Advanced Paediatric Nurse Practitioner (APNP) looking for flexible working? Primary Care 24 (PC24) are excited to share the position of Bank Advanced Paediatric Nurse Practitioner (APNP) within our paediatric ...

Recommend to friend Print Get route to office

This job listing was aggregated and rewritten from publicly available sources. We do not claim ownership of the original content. All rights belong to the respective owners or publishers. This website does not represent or act on behalf of the hiring company.Copyright Notice: If you are the copyright owner of any job listing or content and believe it has been used improperly or without attribution, please contact us at callcenterjob.co.in@gmail.com. We will promptly investigate and remove any content if required.

Add a new job offer Search Contact us Log in Register a new account Terms Of Use Privacy Policy Disclaimer Important Notice: Protect Yourself from Job Scams!