Job highlights
Identified by Google from the original job post
Qualifications
Company-Discounted Licensing Renewals & Continuing Education
Current, valid NMLS license or appointment in good standing
Minimum two years of sales experience and at least two years as a Mortgage Loan Originator or related experience
For newly licensed applicants, a minimum of five years of sales experience is required with a willingness to undergo a month of training
Flexibility to work approximately 40-45 hours per week
Excellent communication and phone etiquette skills
Strong problem-solving abilities and attention to detail
Ability to work efficiently in a fast-paced, high-call volume environment
Ability to build rapport with customers and provide a positive client experience
A basic understanding of mortgage terms and products is an advantage
Benefits
Bonus based on performance
Opportunity for advancement
Training & development
Wholesale Mortgage Lender with Competitive Rates
Proprietary AI Mortgage Solutions (Roadmap to Homeownership®)
Same-Day Approval Process
14-Day Close (Submission to CTC)
Access to Over 30 Lenders, including Banks, Non-Qualified Lenders, Private, and Hard Money options
Aggressive Compensation Plan
TAG TEAM NATION Marketing Machine and Virtual Assistants Support
Ongoing Personal and Group Training with a robust Learning Management System
Featured in Top Publications like Yahoo Finance and Scotsman Guide
Ranked in the Top 1% of Loan Originators Nationwide
Closed on Sundays and Holidays
W-2 only
Base and/or commission pay depending on the legal position
Flexible work from home options available
Responsibilities
As a Mortgage Lead Call Specialist Representative, you will be responsible for handling inbound and outbound calls, engaging with clients and potential customers across the country
Leveraging advanced AI technology and marketing channels, you will receive leads and inquiries, assist clients with their mortgage needs, and provide relevant information
Your role is to build strong relationships, analyze financial situations, and offer suitable solutions in a high-call volume, fast-paced environment
While leads are provided, we encourage proactive outreach to expand your client base through excellent customer service
Handle a high volume of inbound and outbound calls from clients nationwide
Provide accurate and helpful information regarding mortgage products and services
Build rapport with clients by actively listening and addressing their needs
Assist clients in navigating their mortgage inquiries, offering solutions and options
Collaborate with sales and loan officer teams to ensure smooth communication
Maintain client information and follow up on leads using our advanced CRM system
Proactively contribute to the growth of the business through excellent customer service
Follow company-specific playbooks and weekly schedules
Engage with clients to determine the best mortgage products, lock the loan at the point of sale, and submit preliminary paperless loan packages
Ensure compliance with 14-day close requirements and stipulations
Manage Conventional, VA, FHA, USDA, and other loan types effectively
Mandatory two-week training period for all new hires
Monday to Friday: 8:00 am to 6:00 pm
Saturday: 9:00 am to 1:00 pm
Job description
Benefits:
• Bonus based on performance
• Opportunity for advancement
• Training & development

Position: Mortgage Lead Call Specialist Representative (FULL-TIME)

We’re looking for individuals who are passionate about success and love engaging with people over the phone. If you’re confident in your communication skills and ready to bring your best, we’d love to hear from you!