MS Sr Systems Support Engineer | Req no| 1381 | Data Protect back up technology| veema back up|

Responsibilities:

Establish, manage and maintain the Altera Global Managed Services Storage and Data Protection (Backup) infrastructure that meets agreed functional requirements and customer expectations

Backup: -

• 3-5 years of Data Protect (Backup) technology experience.

• Excellent knowledge on Veeam backup & Replication, IBM Spectrum Protect (TSM),

• Experience in Backup management inclusive of administration, implementation, upgrades, troubleshooting on various backup application tools.

• Primary skill as IBM Spectrum Protect (TSM), Secondary skill Veeam backup & replication.

• Manage different Backup configurations, Agent and Snapshot based & SQL DB backup clients.

• Manage different restore operations: Complex and Cross restore

• Installation and configuration of various backup clients such as File System, DB, VM, System state backup in various backup application tools.

• Excellent Knowledge on storage pools Data domain, ExaGrid, DD boost integrated device, Tape library, disk library and repositories.

• Decommissioning clients which include perform full backup and deregister server from backup tool.

• Basis troubleshooting skills on desktops and serves.

• Ability to communicate clearly with a wide range of people such as peers, managers, customers, and vendors via phone or email.

• Understanding of ITIL process.

• Prepare daily backup report and health status of all backup clients.

• Monitor infrastructure remotely.

• Ensure that the assigned infrastructure at the client is configured, installed, tested and operational.

• Investigate first line support calls.

• 24*7 support and ready to work in rotational shifts.

• Need to work on Incident, Service request and change.

• On-Call after office hours support for priority cases.