Job Description
M/SM – Regulatory Escalations role For a Leading Bank
From 4 to + year(s) of experience
₹ Not Disclosed by Recruiter
Mumbai
or
Job Description
Roles and Responsibilities
Looking for an experienced candidate with strong banking background and well versed with branch banking / RBI / Regulatory guidelines. The job entails attending customer complaints received from Banking Ombudsman, RBI, NCH, CPGRAM, Govt bodies, SEBI etc. Having thorough knowledge of Liability products, Credit card and Loans. The core job will be adherance to RBI guidelines, submitting timely response to customer and regulator, liasoning with RNO's , branches and various units.
Key Responsibilities:
To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc.
To provide complete and quality response to customer and Banking Ombudsman / Regulators
Adherance to TAT, respond to additional queries and advisories and ensuring NIL Awards for the bank.
Conducting RCA of cases
Identify process gaps and take up with concerned units till implementation.
Role:Other
Salary: Not Disclosed by Recruiter
Industry:Banking
Department:Other
Role Category:Other
Employment Type:Full Time, Permanent
Key Skills
Regulatory GuidelinesLiability ProductsRBICustomer ComplaintsBranch Banking
Education
UG:Any Graduate
Company Profile
SKILLVENTORY
A Leading RPO.
Recruiter Name:Aakanksha Soni
Contact Company:SKILLVENTORY
Telephone:+03+573222
From 4 to + year(s) of experience
₹ Not Disclosed by Recruiter
Mumbai
or
Job Description
Roles and Responsibilities
Looking for an experienced candidate with strong banking background and well versed with branch banking / RBI / Regulatory guidelines. The job entails attending customer complaints received from Banking Ombudsman, RBI, NCH, CPGRAM, Govt bodies, SEBI etc. Having thorough knowledge of Liability products, Credit card and Loans. The core job will be adherance to RBI guidelines, submitting timely response to customer and regulator, liasoning with RNO's , branches and various units.
Key Responsibilities:
To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc.
To provide complete and quality response to customer and Banking Ombudsman / Regulators
Adherance to TAT, respond to additional queries and advisories and ensuring NIL Awards for the bank.
Conducting RCA of cases
Identify process gaps and take up with concerned units till implementation.
Role:Other
Salary: Not Disclosed by Recruiter
Industry:Banking
Department:Other
Role Category:Other
Employment Type:Full Time, Permanent
Key Skills
Regulatory GuidelinesLiability ProductsRBICustomer ComplaintsBranch Banking
Education
UG:Any Graduate
Company Profile
SKILLVENTORY
A Leading RPO.
Recruiter Name:Aakanksha Soni
Contact Company:SKILLVENTORY
Telephone:+03+573222
💡 Quick Summary
Seeking a career-building opportunity? The M|SM | Regulatory Escalations role For a Leading Bank position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
