Job Description
Profile: Team Leader
Sector: BPO
Location: Mumbai (Work from Office only)
Experience: Min. 1 yr on paper experience as TL
Education: Graduation (any stream)
Salary: Up to 4 lacs CTC + Incentives
Shift Details: Rotational Shifts; 6 days working, 1 Rotational Week Off
Description
• Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/CSAT and DSAT calculations
• Should have managed Team and worked towards bottom quartile
•...
Sector: BPO
Location: Mumbai (Work from Office only)
Experience: Min. 1 yr on paper experience as TL
Education: Graduation (any stream)
Salary: Up to 4 lacs CTC + Incentives
Shift Details: Rotational Shifts; 6 days working, 1 Rotational Week Off
Description
• Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/CSAT and DSAT calculations
• Should have managed Team and worked towards bottom quartile
•...
💡 Quick Summary
Seeking a career-building opportunity? The Mum | BPO | Team Leader position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
