Job Description
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1+33 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 2+ U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
• Job Overview:The Natural Helper will assist the Youth Caseworker in providing services to immigrant children and their families. The Natural Helper will coordinate services to ensure that the children are living in a safe environment and integrating well into their new community. The Natural Helper will assist the caseworker in connecting them to appropriate services and resources. Travel within Miami-Dade County. This is a part time position.
Major Responsibilities:
Responsibilities include, but are not limited to:
• Ensure clients are properly enrolled in the programs internal intake system (Trust Central)
• Assist with accepting referrals, managing active cases, and contacting sponsors and families as directed by assigned caseworker
• Maintain data on all clients enrolled in the program and all dismissed clients, including actions taken with youth, sponsor, and referring organization in the form of progress/case notes
• Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and/or on Trust Central
• Assist with managing and updating resource spreadsheet
• Assist program staff with preparing home visit documentation including locating case specific resources/services prior to a scheduled home visit
• Assist with making referrals to partnering organizations
• Attend all organizational required trainings
• Assist with the submission of monthly stabilization fund and Contributions In-kind (CIK) reports, and quarterly unduplicated client reports
• Other duties as assigned
Job Requirements:
Key Working Relationships: Position reports to Program Coordinator
Position Requirements:
• Excellent communication and writing skills
• Required - Bilingual ability in English and Spanish
• Organized with attention to detail
• Able to work independently and under pressure
• Creativity and initiative to follow through on projects
• Strong desire to help people and enthusiasm for working in a multi-cultural setting
• Computer literacy – preferably with PC systems
• Valid driver’s license, reliable access to an insured vehicle.
• Education:Must pass a background check, High school diploma or equivalent required.
Work Experience:
• Relevant professional experience in human services field preferred.
Demonstrated Skills & Competencies:
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in Spanish is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
• Job Overview:The Natural Helper will assist the Youth Caseworker in providing services to immigrant children and their families. The Natural Helper will coordinate services to ensure that the children are living in a safe environment and integrating well into their new community. The Natural Helper will assist the caseworker in connecting them to appropriate services and resources. Travel within Miami-Dade County. This is a part time position.
Major Responsibilities:
Responsibilities include, but are not limited to:
• Ensure clients are properly enrolled in the programs internal intake system (Trust Central)
• Assist with accepting referrals, managing active cases, and contacting sponsors and families as directed by assigned caseworker
• Maintain data on all clients enrolled in the program and all dismissed clients, including actions taken with youth, sponsor, and referring organization in the form of progress/case notes
• Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and/or on Trust Central
• Assist with managing and updating resource spreadsheet
• Assist program staff with preparing home visit documentation including locating case specific resources/services prior to a scheduled home visit
• Assist with making referrals to partnering organizations
• Attend all organizational required trainings
• Assist with the submission of monthly stabilization fund and Contributions In-kind (CIK) reports, and quarterly unduplicated client reports
• Other duties as assigned
Job Requirements:
Key Working Relationships: Position reports to Program Coordinator
Position Requirements:
• Excellent communication and writing skills
• Required - Bilingual ability in English and Spanish
• Organized with attention to detail
• Able to work independently and under pressure
• Creativity and initiative to follow through on projects
• Strong desire to help people and enthusiasm for working in a multi-cultural setting
• Computer literacy – preferably with PC systems
• Valid driver’s license, reliable access to an insured vehicle.
• Education:Must pass a background check, High school diploma or equivalent required.
Work Experience:
• Relevant professional experience in human services field preferred.
Demonstrated Skills & Competencies:
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in Spanish is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 10%.
• May require occasional weekend and/or evening work.
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
💡 Quick Summary
Seeking a career-building opportunity? The Natural Helper position is now open for candidates interested in the Work from home Jobs sector. This role in Albany Park offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.