Job Description
About the Role
As a Negotiated Pricing Specialist in the Retail Banking division, you will play a crucial role in providing informed service and pricing for negotiated retail products, including deposits and home loans. Your primary responsibility will be to assist the retail network in maintaining and expanding their deposit and lending base while ensuring pricing discipline on the bank’s cost of funds.
This service-oriented role focuses on the interaction between Pricing and the bank’s retail network. You will respond to telephone and email pricing requests from the retail network, effectively utilise pricing tools to assist in decision-making, assist with interest rate changes, build relationships and educate the branch network on pricing decisions, identify opportunities for process improvement, and undertake other pricing activities and duties as directed. Additionally, you will understand and comply with the Code of Conduct and any additional policies and procedures to ensure BOQ Group excels, complies with laws and regulations, and upholds its reputation.
About you
To succeed in this role, you should have a strong customer service focus and be able to work in a fast-paced and high-pressure environment. You should possess a high degree of commercial acumen in the application of pricing decisions and have a resilient and problem-solving nature. Key competencies include customer service orientation, the ability to work under pressure, high commercial acumen, and resilience and problem-solving skills
This role offers an exciting opportunity to contribute to the success of the retail banking division by ensuring effective pricing strategies and supporting the retail network in achieving their goals.
If this sounds like you, we would love to see your application!
About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2026, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Benefits
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:
Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!
How to Apply
To apply for this role at #boqgroup #retailbanking, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
Job Reference: BOQ04+04
 
As a Negotiated Pricing Specialist in the Retail Banking division, you will play a crucial role in providing informed service and pricing for negotiated retail products, including deposits and home loans. Your primary responsibility will be to assist the retail network in maintaining and expanding their deposit and lending base while ensuring pricing discipline on the bank’s cost of funds.
This service-oriented role focuses on the interaction between Pricing and the bank’s retail network. You will respond to telephone and email pricing requests from the retail network, effectively utilise pricing tools to assist in decision-making, assist with interest rate changes, build relationships and educate the branch network on pricing decisions, identify opportunities for process improvement, and undertake other pricing activities and duties as directed. Additionally, you will understand and comply with the Code of Conduct and any additional policies and procedures to ensure BOQ Group excels, complies with laws and regulations, and upholds its reputation.
About you
To succeed in this role, you should have a strong customer service focus and be able to work in a fast-paced and high-pressure environment. You should possess a high degree of commercial acumen in the application of pricing decisions and have a resilient and problem-solving nature. Key competencies include customer service orientation, the ability to work under pressure, high commercial acumen, and resilience and problem-solving skills
This role offers an exciting opportunity to contribute to the success of the retail banking division by ensuring effective pricing strategies and supporting the retail network in achieving their goals.
If this sounds like you, we would love to see your application!
About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2026, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our Benefits
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:
Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!
How to Apply
To apply for this role at #boqgroup #retailbanking, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
Job Reference: BOQ04+04
 
💡 Quick Summary
Seeking a career-building opportunity? The Negotiated Pricing Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
