About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

COL is the "Chief Operating Officer" for managing the operational health of our customers. We are the voice of the customer in the NCR organization and we are the single-point-of-contact for all customer escalations end-to-end. COL collaborates with all internal stakeholders to execute on time and in budget holding internal parties accountable to deliver a best-in-class experience.

Customer health includes maintenance services, PS/TS, SWM, HW Delivery. Does not include Sales activity however the COL will play a consultative role.

The CSM is a proven leader who will drive operational excellence functioning making sure that all delivery and operational functions run per customer contract and thus improve the Net Promoter Score (NPS).

REQUIREMENTS
• Bachelor’s Degree in Computer Science or related technical field
• 3 to 5 years of experience in software design and development
• Experience in .NET, C# and Angular/React
• Expert in analyzing, designing, and implementing software solutions to improve quality, stability, and reusability of code
• Expert in troubleshooting issues from a production environment, ideally including experience supporting a self-service environment
• Experience with developing back office applications with MS SQL Database, performance tuning and data modeling concepts and best practices
• Proficiency in automated unit test development practices and design methodologies
• PCI compliance, secure development, and data encryption techniques
• Proficient in agile processes and methods
• Excellent communication, teamwork, and collaboration skills
• Demonstrated knowledge applying SOLID and BDD design principles
• Demonstrated knowledge of software testing and leading software code reviews
• Demonstrated ability of creating high-fidelity estimates
• Collaborating with other development teams and QA
• Ability to work independently and be a self-starter
• Ability to think, evaluate, and solve complex technical problems
• Strong understanding of video conferencing back office environments
• Experience developing technical documentation
• Familiar with Agile/SAFe practices
• Experience in using JIRA/Confluence
• Experience developing technical documentation
• DevOps Concepts – Jenkins, Docker containers, Kubernetes, GitHub Actions

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, ****** orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes