Job Description
Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Handling customer concerns and complaints in a timely manner.
· Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing. Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. Excellent customer service skills that ensure client satisfaction in vacation packages and travel...
· Resolving customer complaints brought to your attention.
· Handling customer concerns and complaints in a timely manner.
· Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing. Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. Excellent customer service skills that ensure client satisfaction in vacation packages and travel...
💡 Quick Summary
Seeking a career-building opportunity? The New Opening For BPO Voice|Non Voice Process Apply Now position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
