Night Audit | Hotel Legends

Job description
5.
0 Biloxi, MS Biloxi, MS Part-time Part-time $15 an hour $15 an hour 1 day ago 1 day ago 1 day ago The Night Auditor balances room, housekeeping and banquet daily work; posts and balances charges and settlements in a timely and efficient manner.
The Night Auditor also takes responsibility for the hotel after the daytime management team has left.
This position also functions as a Guest Service Agent.
Job Duties:
Daily Operations As the Night Auditor your responsibilities will include, but are not limited to the following:
Auditing/Accounting functions Audit other employees work and correct errors, or make management aware as needed.
Input information into the property management system as necessary to complete, balance, and closeout each days work.
Input information into the computer system to compile requested reports.
Run audit reports/journals from all computer profit centers and outlets.
Make correction and adjustments and handle all computer problems that might occur throughout their shift.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for the next day operations.
Review the work of all other front office employees for accuracy and completion.
Perform other duties and responsibilities asked by the Hotel Manager and General Manager based upon department needs.
Ensure all reports and back-up vouchers are complete and filed properly.
Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person.
Guest Service Check guests in and out of the hotel as needed in an accurate, speedy and courteous manner.
Offer guests assistance whenever possible.
Answers inquires pertaining to hotel policies and services.
Responsible for resolving escalated customer relations issues.
Must appropriately address guest requests to ensure customers are satisfied with the hotels services and accommodations.
Responsible for positively representing and promoting the property.
Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
Supervisory Functions Functions as the nighttime manager on-duty.
Ensures the safety of guests by making all urgent decisions (walks, fire procedures, etc.
) Other Follow and communicate company policies and procedures.
Fills in for vacant shifts as needed.
Provide written reports as requested by the Chief Operating Officer and/or owners.
This job description provides a framework for the job; other duties may be assigned as necessary.
Working Conditions (travel, hours and environment) Able to work full-time, with some weekend work.
Able to work at night.
Computer Skills:
Excellent computer skills needed.
Additional
Responsibilities:
Maintain a clean and professional work environment at all times.
May attend weekly or monthly departmental meetings.
Employees must be able to relate to other people beyond giving and receiving of instructions:
(a) can get along with co- workers or peers without exhibiting behavioral extremes and (b) respond appropriately to criticism from a supervisor.
Qualifications:
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential Responsibilities.
Must possess a high school diploma or equivalent; post-high school education preferred, but not required.
One year of experience in similar position, including cash handling, customer service, balancing and totaling shift or daily work in a similar size operation.
Hotel experience preferred.
Must possess knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
Must possess basic math skills and ability to operate a 10-key touch calculator.
Able to effectively deal with guest and employee concerns in a friendly and positive manner.
Able to work independently.
Able to access and accurately input information using a moderately complex computer.
Able to read, write and speak English sufficient to understand and communicate with employees and guests.
Must have excellent telephone etiquette and superior customer service skills.
Able to work a flexible schedule.
Must be able or willing to learn and work in Opera PMS Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Estimated Salary: $20 to $28 per hour based on qualifications.

United States
Mississippi
Biloxi Show on map Get directions