Job Description
Job Responsibilities:
Audit all charges and postings, correcting work as necessary.
Prepare reports as required.
Check guests in and out of the hotel in an efficient and professional manner.
Process all payments according to hotel requirements.
Answer inquires and accepts reservations, both in person and by telephone.
Promptly address and resolve all guest concerns or complaints, referring to GSM when necessary.
Communicate relevant information to hotel associates at shift changes.
Maintain a friendly, professional and courteous demeanor at all times.
Qualifications:
Previous night audit or accounting experience required.
Must have high school diploma or equivalent.
Knowledge of Opera PMS required.
Experience in all aspects of customer service.
Communicate effectively with guests and hotel associates, both verbally and in written form.
Manage one's time with minimal supervision.
Must be willing and able to work overnight shifts (11pm to 7am).
Must be available to work on Friday and Saturday night.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: $18.00 per hour
Schedule:
8 hour shift
Experience:
customer service: 1 year (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Night Auditor position is now open for candidates interested in the Hotel Jobs sector. This role in Vancouver offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
