Job Description
Qualifications
Requirements the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent include:
High school diploma or equivalent GED
Requires a flexible schedule that allows for overnight shift hours
Must be computer proficient; experience with accounting or reservation software is a bonus
Excellent customer service and communication skills are required
Applicants must be able to work weekends & holidays
Benefits
SAME DAY PAY!
Access your pay as you’ve earned it!
No cost to you!
Vacation and Personal days & Holiday pay
Access Perks
Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
Brand Travel Discounts for Travel and Food & Beverage
Online Training Courses
Referral Program and Bonus
Direct Deposit
Employee Assistance Program
Associate of the Month
Associate of the Year
Service Awards
Medical, Dental, Vision
Free Basic Life & Basic Accidental Insurance
Voluntary Life Insurance Products for Self, Spouse, and Dependents
Day Care Flex Spending account
Flexible Health Care Spending Account
Wellness Program- For those who have Medical on our Anthem plan
401K with a Company match!
Jury Duty Leave
Bereavement Leave
Responsibilities
Courtyard by Marriott Houston West is seeking a detail-oriented and dedicated Part-Time Hotel Night Auditor, Overnight Front Desk Agent, Front Desk Clerk, or Guest Service Agent to join our team
In this vital role, you will be responsible for conducting nightly audits of our financial transactions while delivering exceptional service to our guests during the overnight shift
The Part-Time Hotel Night Auditor, Overnight Front Desk Clerk Front Office Agent, or Guest Service Agent has meticulous attention to detail, strong analytical skills, and the ability to work independently will be essential as you reconcile accounts, balance receipts, and prepare reports that ensure the accurate representation of daily operations
As the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent you will also be the first point of contact for guests arriving late at night, providing a warm welcome and assistance with check-ins
You will maintain the security and safety of the hotel while handling all guest inquiries and complaints efficiently
Working the night shift, you will play a key role in maintaining a peaceful and pleasant atmosphere for our guests, ensuring they have the best possible experience, even in the late hours
Some Key Areas of Responsibility for the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent include:
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Process additional administrative bookkeeping and accounting procedures as required
Prepare and distribute daily, weekly, and monthly reports to the General Manager, department heads, and hotel management
Respond to inquiries, process reservations, and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Provide exceptional service to all hotel guests during their stay
Job description
Join Our Team!
Courtyard by Marriott Houston West, is looking for a top-performing Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Desk Agent, or Guest Service Agent.
Courtyard by Marriott Houston West is seeking a detail-oriented and dedicated Part-Time Hotel Night Auditor, Overnight Front Desk Agent, Front Desk Clerk, or Guest Service Agent to join our team. In this vital role, you will be responsible for conducting nightly audits of our financial transactions while delivering exceptional service to our guests during the overnight shift. The Part-Time Hotel Night Auditor, Overnight Front Desk Clerk Front Office Agent, or Guest Service Agent has meticulous attention to detail, strong analytical skills, and the ability to work independently will be essential as you reconcile accounts, balance receipts, and prepare reports that ensure the accurate representation of daily operations. As the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent you will also be the first point of contact for guests arriving late at night, providing a warm welcome and assistance with check-ins. You will maintain the security and safety of the hotel while handling all guest inquiries and complaints efficiently. Working the night shift, you will play a key role in maintaining a peaceful and pleasant atmosphere for our guests, ensuring they have the best possible experience, even in the late hours. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, values guest service, and is committed to achieving excellence in the hospitality industry.
What is in it for YOU?
All Associates:
• SAME DAY PAY! Access your pay as you’ve earned it! No cost to you!
• Vacation and Personal days & Holiday pay
• Access Perks
• Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program
• Associate of the Month
• Associate of the Year
• Service Awards
Full-Time Associates:
• Medical, Dental, Vision
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401K with a Company match!
• Jury Duty Leave
• Bereavement Leave
Some Key Areas of Responsibility for the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent include:
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Process additional administrative bookkeeping and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to the General Manager, department heads, and hotel management
• Respond to inquiries, process reservations, and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Provide exceptional service to all hotel guests during their stay
Requirements the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent include:
• High school diploma or equivalent GED
• Some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred but not required
• Requires a flexible schedule that allows for overnight shift hours
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Excellent customer service and communication skills are required
Applicants must be able to work weekends & holidays.
As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to the guests. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.
With our commitment to an inclusive workplace, Commonwealth Hotels is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, ****** orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
EOE/Drug-Free Workplace.
Requirements the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent include:
High school diploma or equivalent GED
Requires a flexible schedule that allows for overnight shift hours
Must be computer proficient; experience with accounting or reservation software is a bonus
Excellent customer service and communication skills are required
Applicants must be able to work weekends & holidays
Benefits
SAME DAY PAY!
Access your pay as you’ve earned it!
No cost to you!
Vacation and Personal days & Holiday pay
Access Perks
Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
Brand Travel Discounts for Travel and Food & Beverage
Online Training Courses
Referral Program and Bonus
Direct Deposit
Employee Assistance Program
Associate of the Month
Associate of the Year
Service Awards
Medical, Dental, Vision
Free Basic Life & Basic Accidental Insurance
Voluntary Life Insurance Products for Self, Spouse, and Dependents
Day Care Flex Spending account
Flexible Health Care Spending Account
Wellness Program- For those who have Medical on our Anthem plan
401K with a Company match!
Jury Duty Leave
Bereavement Leave
Responsibilities
Courtyard by Marriott Houston West is seeking a detail-oriented and dedicated Part-Time Hotel Night Auditor, Overnight Front Desk Agent, Front Desk Clerk, or Guest Service Agent to join our team
In this vital role, you will be responsible for conducting nightly audits of our financial transactions while delivering exceptional service to our guests during the overnight shift
The Part-Time Hotel Night Auditor, Overnight Front Desk Clerk Front Office Agent, or Guest Service Agent has meticulous attention to detail, strong analytical skills, and the ability to work independently will be essential as you reconcile accounts, balance receipts, and prepare reports that ensure the accurate representation of daily operations
As the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent you will also be the first point of contact for guests arriving late at night, providing a warm welcome and assistance with check-ins
You will maintain the security and safety of the hotel while handling all guest inquiries and complaints efficiently
Working the night shift, you will play a key role in maintaining a peaceful and pleasant atmosphere for our guests, ensuring they have the best possible experience, even in the late hours
Some Key Areas of Responsibility for the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent include:
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Process additional administrative bookkeeping and accounting procedures as required
Prepare and distribute daily, weekly, and monthly reports to the General Manager, department heads, and hotel management
Respond to inquiries, process reservations, and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Provide exceptional service to all hotel guests during their stay
Job description
Join Our Team!
Courtyard by Marriott Houston West, is looking for a top-performing Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Desk Agent, or Guest Service Agent.
Courtyard by Marriott Houston West is seeking a detail-oriented and dedicated Part-Time Hotel Night Auditor, Overnight Front Desk Agent, Front Desk Clerk, or Guest Service Agent to join our team. In this vital role, you will be responsible for conducting nightly audits of our financial transactions while delivering exceptional service to our guests during the overnight shift. The Part-Time Hotel Night Auditor, Overnight Front Desk Clerk Front Office Agent, or Guest Service Agent has meticulous attention to detail, strong analytical skills, and the ability to work independently will be essential as you reconcile accounts, balance receipts, and prepare reports that ensure the accurate representation of daily operations. As the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent you will also be the first point of contact for guests arriving late at night, providing a warm welcome and assistance with check-ins. You will maintain the security and safety of the hotel while handling all guest inquiries and complaints efficiently. Working the night shift, you will play a key role in maintaining a peaceful and pleasant atmosphere for our guests, ensuring they have the best possible experience, even in the late hours. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, values guest service, and is committed to achieving excellence in the hospitality industry.
What is in it for YOU?
All Associates:
• SAME DAY PAY! Access your pay as you’ve earned it! No cost to you!
• Vacation and Personal days & Holiday pay
• Access Perks
• Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program
• Associate of the Month
• Associate of the Year
• Service Awards
Full-Time Associates:
• Medical, Dental, Vision
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401K with a Company match!
• Jury Duty Leave
• Bereavement Leave
Some Key Areas of Responsibility for the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent include:
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Process additional administrative bookkeeping and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to the General Manager, department heads, and hotel management
• Respond to inquiries, process reservations, and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Provide exceptional service to all hotel guests during their stay
Requirements the Part-Time Hotel Night Auditor, Overnight Front Desk Clerk, Front Office Agent, or Guest Service Agent include:
• High school diploma or equivalent GED
• Some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred but not required
• Requires a flexible schedule that allows for overnight shift hours
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Excellent customer service and communication skills are required
Applicants must be able to work weekends & holidays.
As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to the guests. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.
With our commitment to an inclusive workplace, Commonwealth Hotels is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, ****** orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
EOE/Drug-Free Workplace.
💡 Quick Summary
Seeking a career-building opportunity? The Night Auditor position is now open for candidates interested in the Hotel Jobs sector. This role in Houston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
