Night Auditor

Hotel Jobs
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Night Auditor

Hotel Jobs
5 views

Description

Job highlights
Identified by Google from the original job post
Qualifications
At least 1 year of progressive experience in a hotel or a related field required
High School diploma or equivalent required
College course work in related field helpful
Must be proficient in Windows operating systems company approved spreadsheets and word processing
from disparate sources and consider adjust or modify to meet the constraints of the particular need
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests
Benefits
Now offering Daily Pay!
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Responsibilities
The Night Auditor is responsible for the preparation and disposition of all Night Audit work
Responsible for the front desk operation during the overnight shift (Typically 11pm-7am)
Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks
Previous supervisory responsibility preferred
Must be able to work independently and with minimal supervision
Knowledge of Accounting Principles
Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful high pressure situations
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
Must have the ability to assimilate complex information data etc
Must be able to work with and understand financial information and data and basic arithmetic functions
Must be able to work in a self-managed environment
Must maintain composure and objectivity under pressure
Approach all encounters with guests and associates in a friendly service-oriented manner
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
Maintain a friendly and warm demeanor at all times
Initiate and complete the End of Day process
Run all reports as required for Food and Beverage audit
Complete the Night Audit checklist for computer procedures daily
Balance the day's work (i.e
movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.)
Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards
Maintain Front Office computer system operation according to Aimbridge Hospitality standards
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m
Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m
Follow safety and emergency procedures according to Aimbridge Hospitality standards
Maintain proper record keeping (i.e
log books etc.) according to Aimbridge Hospitality standards
Be familiar with all Aimbridge Hospitality's policies and house rules
Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills
Maintain radio contact with other associates during entire shift
Have a working knowledge of security procedures
Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates
Prepare and distribute the Daily Flash Report as needed
Transfer the master or house accounts as necessary
Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.)
as directed by S.O.P.'s
Train any new Night Auditors as requested by management
Run morning reports according to Aimbridge Hospitality procedures
Assign delivery of newspapers daily
Deliver or assign delivery of Express Check-Out's
Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
Handle items for “Lost and Foundâ€_ according to the standard
Complete any reports as requested by management in a timely manner
Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary)
As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests
Attend meetings as required by management
Perform any other duties as requested by the Guest Services Manager or any other member of management
Job description
Job Summary

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.

Qualifications

Responsibilities
• At least 1 year of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Must be able to work independently and with minimal supervision.
• Knowledge of Accounting Principles.
• Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
• Must be proficient in Windows operating systems company approved spreadsheets and word processing.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must be able to work in a self-managed environment.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Must maintain composure and objectivity under pressure.

Responsibilities
• Approach all encounters with guests and associates in a friendly service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Maintain a friendly and warm demeanor at all times.
• Initiate and complete the End of Day process.
• Run all reports as required for Food and Beverage audit.
• Complete the Night Audit checklist for computer procedures daily.
• Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).
• Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.
• Maintain Front Office computer system operation according to Aimbridge Hospitality standards.
• Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
• Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)
• Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
• Follow safety and emergency procedures according to Aimbridge Hospitality standards.
• Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards.
• Be familiar with all Aimbridge Hospitality's policies and house rules.
• Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
• Maintain radio contact with other associates during entire shift.
• Have a working knowledge of security procedures.
• Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.
• Prepare and distribute the Daily Flash Report as needed.
• Transfer the master or house accounts as necessary.
• Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s.
• Train any new Night Auditors as requested by management.
• Run morning reports according to Aimbridge Hospitality procedures.
• Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
• Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
• Handle items for “Lost and Foundâ€_ according to the standard.
• Complete any reports as requested by management in a timely manner.
• Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).
• As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests.
• Attend meetings as required by management.
• Perform any other duties as requested by the Guest Services Manager or any other member of management.

Property Details

Our recently renovated Residence Inn Waldorf is an all-suite, extended stay hotel, ideally located in the heart of Waldorf, Maryland, where you will find a variety of shopping, dining and entertainment options. Our hotel's location is within easy reach of many government and military agencies such as Indian Head NAVSEA, Andrews AFB and Dahlgren, Virginia. You'll also find our location convenient to Washington, D.C., and many companies such as Civista, Northrop Grumman, Beretta USA, NRG, Lockheed Martin, Oracle, GE, SAIC, Raytheon, Southern Maryland Hospital, and SMECO. The hotel was designed specifically for business travelers, insurance companies and relocations. Our studio and 1 and 2 bedroom suites offer fully equipped kitchens, living and dining areas, and work desks with free high speed Internet access; our suites provide all the comforts of home.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Attributes

Company Name: Aimbridge Hospitality

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    38.62456, -76.93914

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