Job Description
Full job description
Company Description
Welcome to IBIS BUDGET AUCKLAND AIRPORT, a stunning 198-hotel room located within the Auckland Airport Hub. Being at the center of all the retail and restaurant outlets in the vicinity, it is suitable for all guests every day from all corners of the globe - that's right, day in and day out we are our guests' first and last impression of New Zealand
Job Description
Welcome guests to the hotel
Take initiative on ways to improve service
Ensure public areas are well kept and tidy
Communicate requests to departments promptly.
Customer service oriented
Upsell reservations/packages & actively promote our loyalty program
Qualifications
You will be:
Flexible and reliable, with availability to work weekends and a variety of shifts
Detail-oriented, demonstrating a high level of accuracy and care in all tasks
An exceptional communicator, with proven skills both in person and over the phone
Guest-focused, able to anticipate needs and respond with genuine care and empathy
Additional Information
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's refer-a-friend bonus
Meals on shift
Accor's Parental Leave Scheme
Access to our Employee Assistance Program
Paid birthday leave
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
ACCOR's PURPOSE STATEMENT
“ Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care
Company Description
Welcome to IBIS BUDGET AUCKLAND AIRPORT, a stunning 198-hotel room located within the Auckland Airport Hub. Being at the center of all the retail and restaurant outlets in the vicinity, it is suitable for all guests every day from all corners of the globe - that's right, day in and day out we are our guests' first and last impression of New Zealand
Job Description
Welcome guests to the hotel
Take initiative on ways to improve service
Ensure public areas are well kept and tidy
Communicate requests to departments promptly.
Customer service oriented
Upsell reservations/packages & actively promote our loyalty program
Qualifications
You will be:
Flexible and reliable, with availability to work weekends and a variety of shifts
Detail-oriented, demonstrating a high level of accuracy and care in all tasks
An exceptional communicator, with proven skills both in person and over the phone
Guest-focused, able to anticipate needs and respond with genuine care and empathy
Additional Information
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's refer-a-friend bonus
Meals on shift
Accor's Parental Leave Scheme
Access to our Employee Assistance Program
Paid birthday leave
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
ACCOR's PURPOSE STATEMENT
“ Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care
💡 Quick Summary
Seeking a career-building opportunity? The Night Guest Service Agent position is now open for candidates interested in the Hotel Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.