Job Description
Job type
Casual
Location
Campbelltown NSW 2560
Full job description
Rydges Campbelltown is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.
About the Role
As a Casual Night Manager, you’ll be the key point of contact for our guests during the overnight hours, ensuring their needs and expectations are not only met but exceeded. You’ll take pride in delivering exceptional service standards, fulfilling room requirements, and creating memorable experiences for every guest. In the absence of the Hotel Manager, you’ll confidently oversee hotel operations, with a strong focus on Front Office management, security monitoring, and driving profitability. This is a leadership role where your ability to anticipate guest needs and maintain operational excellence will make a real impact.
Key Responsibilities
Act as the Manager of the Hotel overnight, overseeing all operations in the absence of senior management.
Deliver exceptional guest service by anticipating and responding promptly to guest needs and requests.
Manage check-in and check-out processes efficiently and in line with hotel procedures.
Accurately process guest transactions, accounts, and ensure all revenue postings are correct.
Complete the night audit process thoroughly, maintaining compliance with accounting and cashiering policies.
Monitor hotel security overnight, ensuring guest safety and adherence to established procedures.
Supervise and support the Night Team, maintaining clear communication and high service standards.
Collaborate with other departments to ensure rooms are prepared and guest requests are fulfilled.
Respond to guest requests and complaints with urgency, care, and professionalism.
Confidently use hotel systems to manage bookings, payments, and reporting.
Skills & Experience
Previous experience in front office or as a night manager within a hotel or similar environment.
Strong attention to detail with the ability to accurately process guest transactions and complete nightly audit reports.
Confident using hotel systems for reservations, payments, and reporting.
Excellent communication and problem-solving skills, with a guest-first approach.
Knowledge of hotel policies, WH&S standards, and cashiering procedures.
Ability to work independently overnight while supporting other departments as needed.
Benefits & Perks
Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ’s largest and most diverse experiences company
Join the team and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.
Casual
Location
Campbelltown NSW 2560
Full job description
Rydges Campbelltown is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.
About the Role
As a Casual Night Manager, you’ll be the key point of contact for our guests during the overnight hours, ensuring their needs and expectations are not only met but exceeded. You’ll take pride in delivering exceptional service standards, fulfilling room requirements, and creating memorable experiences for every guest. In the absence of the Hotel Manager, you’ll confidently oversee hotel operations, with a strong focus on Front Office management, security monitoring, and driving profitability. This is a leadership role where your ability to anticipate guest needs and maintain operational excellence will make a real impact.
Key Responsibilities
Act as the Manager of the Hotel overnight, overseeing all operations in the absence of senior management.
Deliver exceptional guest service by anticipating and responding promptly to guest needs and requests.
Manage check-in and check-out processes efficiently and in line with hotel procedures.
Accurately process guest transactions, accounts, and ensure all revenue postings are correct.
Complete the night audit process thoroughly, maintaining compliance with accounting and cashiering policies.
Monitor hotel security overnight, ensuring guest safety and adherence to established procedures.
Supervise and support the Night Team, maintaining clear communication and high service standards.
Collaborate with other departments to ensure rooms are prepared and guest requests are fulfilled.
Respond to guest requests and complaints with urgency, care, and professionalism.
Confidently use hotel systems to manage bookings, payments, and reporting.
Skills & Experience
Previous experience in front office or as a night manager within a hotel or similar environment.
Strong attention to detail with the ability to accurately process guest transactions and complete nightly audit reports.
Confident using hotel systems for reservations, payments, and reporting.
Excellent communication and problem-solving skills, with a guest-first approach.
Knowledge of hotel policies, WH&S standards, and cashiering procedures.
Ability to work independently overnight while supporting other departments as needed.
Benefits & Perks
Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ’s largest and most diverse experiences company
Join the team and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.
💡 Quick Summary
Seeking a career-building opportunity? The Night Manager - Rydges Campbelltown position is now open for candidates interested in the Office Assistant Jobs sector. This role in Campbelltown offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
