Job Description
Job Title: Customer Service Representative
Shift: UK Shift (Day shift, Rotational shifts)
Working Days: 5 days a week, with 2 rotational offs
Working Hours: Any + hours within a day
Location: Malad
Company: A prestigious British broadcaster and telecommunications company
Responsibilities:
- Provide exceptional customer support via phone, chat, and email.
- Address customer inquiries, resolve issues, and provide accurate information.
- Maintain a positive and professional attitude while interacting with customers.
- Collaborate with team members to improve overall customer satisfaction.
Requirements:
- Excellent communication skills in English.
- HSC fresher or experienced candidates are welcome.
- Ability to adapt to rotational shifts.
- Strong problem-solving and interpersonal skills.
- Passionate about delivering top-notch customer service.
Benefits:
- Competitive salary for freshers: 13k-35k in-hand.
- Convenient one-way drop off till home.
- Opportunity to work
Job Type: Fresher
Salary: ₹10,838.08 - ₹34,341.45 per month
Benefits:
Flexible schedule
Provident Fund
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
UK shift
US shift
Supplemental pay types:
Commission pay
Performance bonus
Shift allowance
Yearly bonus
Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
English (Required)
Hindi (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The NIGHT SHIFT | CSR position is now open for candidates interested in the Fresher Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
