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NOC Engineer - L1

Place of work Ahmedabad
Contract type Full-time
Start date -
Salary -

Job details

Job description, work day and responsibilities

Oversee 24/7 monitoring of network systems, servers, and applications.
• Acknowledgement of alarms for Core links/device monitoring
• Quickly identifying and resolution of network outages.
• Fault Identification Time for network elements.
• Updating stakeholders on incident resolution status.
• Inform stakeholders promptly about critical incidents and their resolutions.
• Regular communication with cross functional team members to improvise customer service experience.
• Coordination with Field, Third Party Providers, Partners such as Airtel/VIL/TTSL/TCL/GFGNL etc., timely update.
• Escalation to internal teams and followup till closure with proper RFO.
• Fresher/Experience of 1 years with Network hardware like switches, routers, Firewall, wireless network systems including wireless controller devices.
• CCNA certification

Company address

India
Gujarat
Ahmedabad Show on map Get directions
Company Name: Ishan Technologies
You will be redirected to another website to apply.
Apply and send CV
Offer ID: #1268557, Published: 2 days ago, Company registered: 3 weeks ago

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