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NOC - Monitoring Specialist
Req id: 35062
Hyderabad, TG, IN
OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.


The Opportunity:
OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information to gain better business insight, capitalize on opportunities to positively impact the business, improve process velocity, reduce risks related to information governance, and protect sensitive information and intellectual property from internal leaks and external threats.

You are great at:
Knowledge and use of common industry monitoring, ITIL and support tools.
Ability to work well with others and communicate professionally with upper management.
The skills needed to prioritize issues.
Coordination, organization and teaming skills.
Self-motivated and quality-driven, balanced with technical support capabilities.
Ability to multi-task and respond to priority issues effectively.


What it takes:
Minimum of 1-2 years of related experience.
2-year Technical Degree and/or equivalent experience and training preferred.
Intermediate skills / working knowledge of Open Source / NOC environments
Must be willing to work any shift in a 24/7/365 work environment on a rotational basis, some Holiday and weekend work required.
Good verbal and written English communication skills and attention to detail

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, ****** orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.