Job Description
Provide ongoing technical support to the business by troubleshooting reported problems.
Develop SOP documents for technical support incidents.
Handle emails, and tickets and be first responders to technical support issues.
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
Prioritize and manage open issues.
Prepare accurate and timely reports.
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The NodeJs Developer position is now open for candidates interested in the Software Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
