Non-Voice Process Jobs - Remote Roles Available

Job Summary

Scalesforth is seeking highly motivated and detail-oriented individuals to join our team for remote non-voice process roles. These positions are ideal for candidates who excel in written communication, have exceptional analytical skills, and are eager to contribute to a dynamic work environment. As part of our non-voice process team, you will be responsible for handling critical back-office operations, ensuring accuracy, and maintaining efficiency across processes.

Key Responsibilities

• * Process and manage data entry tasks with high accuracy and efficiency.

• * Handle customer queries and concerns through written communication channels such as email and chat.

• * Conduct thorough quality checks to ensure data integrity and accuracy.

• * Collaborate with team members to streamline workflows and improve operational efficiency.

• * Generate and maintain detailed reports on daily tasks and progress.

• * Meet daily, weekly, and monthly performance targets.

• * Follow company policies and guidelines to ensure compliance and maintain data confidentiality.

• Required Skills and Qualifications

• * Strong written communication skills in English.

• * Proficiency in using office tools such as Microsoft Word, Excel, and email platforms.

• * High level of attention to detail and accuracy in work.

• * Ability to multitask and manage time effectively in a remote work environment.

• * Problem-solving and analytical skills to identify and address operational challenges.

• * Basic knowledge of customer service principles is an advantage.

• Experience

• * Prior experience in non-voice process roles or similar back-office operations is preferred but not mandatory.

• * Freshers with excellent written communication and analytical skills are encouraged to apply.

• Working Hours

• * Flexible working hours with an 8-hour shift.

• * Weekend shifts may be required based on business needs.

• Knowledge, Skills, and Abilities

• * Familiarity with CRM tools and data management systems is a plus.

• * Ability to work independently while being a collaborative team player.

• * Quick adaptability to new tools and technologies.

• * Strong organizational skills to manage multiple tasks efficiently.

• Benefits

• * Competitive salary package.

• * Flexible remote working environment.

• * Opportunities for career growth and skill development.

• * Paid time off, including sick leaves and vacation days.

• * Access to training programs and resources to enhance professional capabilities.

• * Work-life balance with a supportive team culture.

• Why Join Scalesforth?

At Scalesforth, we pride ourselves on fostering an inclusive and innovative work environment where employees are valued and empowered. Join us to be part of a growing company that prioritizes employee well-being, professional development, and the flexibility to work from anywhere.

How to Apply

Interested candidates are encouraged to apply by submitting their updated resume and a cover letter to us. Please include Application for Non-Voice Process Role in the subject line of your email. Applications will be reviewed on a rolling basis, so apply early to secure your spot.