[NW-4+8] Manager - Bank Guarantees-16852]

About Us: MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Global Service Private Limited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific About the Role: Position Title: Manager – Bank Guarantees Corporate Title: Assistant Vice President Reporting to: Vice President / Assistant Vice President Location: Bengaluru Job Profile Purpose of Role: The Bank Guarantee manager role is responsible for overseeing the end-to-end management of the India bank guarantee process, ensuring timely issuance, amendment, and cancellation of guarantees in line with internal policies and regulatory requirements. This role will drive process improvements, manage operational risks, and ensure adherence to service level agreements, aiming to optimize the overall performance of the bank guarantee function. Main Responsibilities: - Manage the end-to-end issuance, amendment, cancellation, and claims of bank guarantee in compliance with internal policies and external guidelines. - Ensure accurate and timely processing of guarantee transactions, including document verification, customer instructions, and liaising with counterparts. - Ensure all bank guarantee processes adhere to internal risk management frameworks, regulatory requirements, and anti-money laundering standards. - Conduct periodic reviews of bank guarantees to identify and mitigate operational, credit and legal risks. - Act as the primary point of contact for customers regarding bank guarantee queries, providing timely and accurate responses. - Collaborate with corporate clients and internal stakeholders to resolve issues or discrepancies related to guarantee. - Continuously review and enhance the bank guarantee process to improve operational efficiency, reduce turn around times, and ensure service excellence. - Implement automation and digital solutions to streamline the issuance and management of guarantees. - Liaise with external stakeholders, including beneficiary banks, regulators, and auditors, to ensure smooth execution of guarantees. - Generate regular reports on the status of guarantees, including KPIs such as processing times, volumes, and outstanding risks. - Monitor performance metrics and ensure targets are met, addressing any issues related to delays and inaccuracies. - Conduct training sessions to enhance team knowledge on policies, procedures, and regulatory changes in bank guarantee. - Prepare for internal and external audits, ensuring all documentation and processes are audit ready. - Ensure compliance with local and international regulations, including ICC Uniform Rules for Demand Guarantees (URDG) or other applicable standards. Candidate Profile Skills & Knowledge: - (e.g., Capability, Traits required for the role) - In-depth knowledge of trade finance, particularly in bank guarantees, letter of credit, and other related financial instruments. - Strong understanding of local and international banking regulations, compliance requirements, and industry standards related to bank guarantees. - Ability to identify and mitigate risks associated with issuance and management of bank guarantees. - Proficiency in managing and optimizing end-to-end operational processes, ensuring efficiency, accuracy, and adherence to service level agreements. - Strong problem solving and decision-making skills - High degree of accuracy and attention to detail, essential for managing critical documentation and ensuring compliance - Excellent verbal and written communication skills - Ability to work collaboratively with internal and external stakeholders - Strong focus on client service and meeting the expectations of internal and external stakeholders efficiently. Education & Professional Qualifications: - Graduate or Postgraduate - Professional certification in Trade Finance or Bank Guarantees (e.g., CDCS; CSDG) is preferred Length & Type of Experience: - Minimum of 8-10+ years of relevant experience in banking operations with at least 5 years in managing bank guarantees or trade finance processes.