Job Description
Summary of Position:
Alcon is looking to hire Order to Cash senior specialist supports the Accounts Receivable processes of assigned businesses en-suring quality, timeliness and effectiveness. Primary responsibility will be to review and update credit limits in line with the credit policy. This involves annual credit reviews, managing ad-hoc requests and enquiries and ensuring all credit limits and risk cate-gories are within date. In addition, the ideal candidate will allocate payments received via various payment methods. This involves reconciliation of payment, investigation of unapplied receipts, and coordination with customers and local and regional centers for accurate remit/application.The ideal candidate will have a general knowledge of both surgical and vision care operations, SAP Receiva-bles Management, keen attention to detail, strong written and verbal skills and a strong desire to learn.
Key Responsibilities:
Credit Management
Process periodic credit limit and risk category reviews in line with credit policy
Ensure no overdue credit limits by monitoring own assigned cases and addressing incoming requests in a timely manner
Create material and provide data to be used in periodic credit committee meeting between global, regional and local teams
Where required, run and review credit reference reports, applying findings to credit limit review
Approve credit limit reviews within authority level and follow up un-approved requests routed to management
Produce report for review of inactive customers, collaborating with regional and local teams to identify accounts to be closed
Ad hoc reporting, research activities and Monthly KPI report
Timely communication with regional & local AR teams/business function as required
Clear and customer oriented communication with Alcon customers and regional teams in order to update credit limits and maintain credit master
Support the delivery of service levels and KPI targets
Support month-end/closing activities timely and in accordance to Alcon requirements and guidelines.
Cash Application
Manually post incoming bank statement for those receipts not auto applied on a daily basis, using mass upload where available
Ensure the amount that posts in SAP via auto cash reconciles with the bank totals
Process all customer payments (Cash, Check, BoE etc.) as per the remit on day of receipt
Create daily report of unallocated cash for review and input by regional team, clearing payment as soon as detail is received
Run and monitor BOTs effectiveness, suggesting improvements when required
Ad hoc reporting, research activities and Monthly KPI report Process offset requests originating from customers and collections teams
Timely communication with regional & local AR teams/business function as required
Clear and customer oriented communication with Alcon customers and regional teams in order to reconcile payment
Process reversal and resetting requests as received
Daily reconciliation of the bank clearing accounts (Research and resolution of recon out of balance)
Clear all unallocated payments as per policy and process customer refund if allocation is not possible
Ensure the Direct Debit posted totals in SAP match bank totals received
Post failed DD and CC, rejected checks back to customer account for collection by collections team
Create and approve payment runs for Alcon initiated payments and refunds
Ensure all activities are performed in a compliant way that supports RCM controls
Provide audit support through data/documentation gathering
Support the delivery of service levels and KPI targets
Employment scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.
If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings
Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, ****** orientation, gender identity, marital status, disability, or any other reason.
Alcon is looking to hire Order to Cash senior specialist supports the Accounts Receivable processes of assigned businesses en-suring quality, timeliness and effectiveness. Primary responsibility will be to review and update credit limits in line with the credit policy. This involves annual credit reviews, managing ad-hoc requests and enquiries and ensuring all credit limits and risk cate-gories are within date. In addition, the ideal candidate will allocate payments received via various payment methods. This involves reconciliation of payment, investigation of unapplied receipts, and coordination with customers and local and regional centers for accurate remit/application.The ideal candidate will have a general knowledge of both surgical and vision care operations, SAP Receiva-bles Management, keen attention to detail, strong written and verbal skills and a strong desire to learn.
Key Responsibilities:
Credit Management
Process periodic credit limit and risk category reviews in line with credit policy
Ensure no overdue credit limits by monitoring own assigned cases and addressing incoming requests in a timely manner
Create material and provide data to be used in periodic credit committee meeting between global, regional and local teams
Where required, run and review credit reference reports, applying findings to credit limit review
Approve credit limit reviews within authority level and follow up un-approved requests routed to management
Produce report for review of inactive customers, collaborating with regional and local teams to identify accounts to be closed
Ad hoc reporting, research activities and Monthly KPI report
Timely communication with regional & local AR teams/business function as required
Clear and customer oriented communication with Alcon customers and regional teams in order to update credit limits and maintain credit master
Support the delivery of service levels and KPI targets
Support month-end/closing activities timely and in accordance to Alcon requirements and guidelines.
Cash Application
Manually post incoming bank statement for those receipts not auto applied on a daily basis, using mass upload where available
Ensure the amount that posts in SAP via auto cash reconciles with the bank totals
Process all customer payments (Cash, Check, BoE etc.) as per the remit on day of receipt
Create daily report of unallocated cash for review and input by regional team, clearing payment as soon as detail is received
Run and monitor BOTs effectiveness, suggesting improvements when required
Ad hoc reporting, research activities and Monthly KPI report Process offset requests originating from customers and collections teams
Timely communication with regional & local AR teams/business function as required
Clear and customer oriented communication with Alcon customers and regional teams in order to reconcile payment
Process reversal and resetting requests as received
Daily reconciliation of the bank clearing accounts (Research and resolution of recon out of balance)
Clear all unallocated payments as per policy and process customer refund if allocation is not possible
Ensure the Direct Debit posted totals in SAP match bank totals received
Post failed DD and CC, rejected checks back to customer account for collection by collections team
Create and approve payment runs for Alcon initiated payments and refunds
Ensure all activities are performed in a compliant way that supports RCM controls
Provide audit support through data/documentation gathering
Support the delivery of service levels and KPI targets
Employment scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.
If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings
Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, ****** orientation, gender identity, marital status, disability, or any other reason.
💡 Quick Summary
Seeking a career-building opportunity? The O2C Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
