Brief Description

Your New Team: Join our Corporate Services division at Auto & General, where you'll play a crucial role in supporting the smooth operations of our Toowong office. Our team is dedicated to maintaining a high-performance culture with high integrity, working together to create smarter solutions for our customers.

The Role: As the Office Administrator for our Toowong site, you will be responsible for managing the daily operations of the office, ensuring that it runs efficiently and that all internal and external stakeholders receive exceptional service. You'll be the go-to person for administrative support, helping to create a welcoming and professional environment for staff and visitors alike.

Position Accountabilities

Manage the daily opening and closing of the Toowong Office, ensuring all areas are maintained to a high standard.
Handle internal and external calls with professionalism.
Greet clients, staff, and visitors with a welcoming and professional demeanor.
Oversee general administration tasks, including courier, mail, and deliveries management, expense processing, and invoice reconciliation.
Maintain office supplies and manage inventory for the site.
Coordinate meeting room bookings, setup, and AV requirements.
Arrange catering for various meetings and events.
Provide general admin support to EAs, PAs, and other administrative functions.
Assist with onboarding new staff, including security access and site orientation.
Manage the Gallagher site security system, ensuring accurate staff information and security access.
Oversee the Visitor Management Tool and create reports as needed.
Draft email communications, design posters, and maintain spreadsheets.
Manage My Service tickets for the site.
Support P&C in conducting site hazard inspections.
Collaborate with leaders to enhance the site, people, and business culture.
Manage supplier accounts and handle spending responsibly.
Engage with stakeholders at all levels, both internal and external.
Maintain and update process and procedure documents, including the reception manual.
Provide training and support to new team members.
Assist the Head of Site and Employee Experience teams with various ad hoc tasks and site events.

Qualifications & Experience

5+ years’ experience in a Reception or administration role.
Excellent communication skills, both written and verbal.
Strong time management and task prioritization skills.
Sound analytical and problem-solving abilities.
Ability to manage multiple requests simultaneously and prioritize issues effectively.
Strong customer service focus.
Proficient in Microsoft Office and Google apps (Preferred).

Our Perks

Location: Our office is conveniently based in Toowong Village shopping centre, offering easy access to retail, restaurants, parking, and public transport.
Extra Leave: Enjoy a paid 'ME' day and one paid volunteer leave day annually, with the option to purchase up to two additional weeks of leave per year.
Workplace Giving: We offer workplace giving and will dollar match your donations to registered charities.
Development Opportunities: Access a wide range of online courses and internal development programs.
Employee Discounts: Receive discounts on Budget Direct insurance products.
Reward and Recognition: We celebrate high performance with employee recognition, rewards, and incentive schemes.
Onsite Facilities: Benefit from excellent end-of-trip facilities and private spaces for nursing mothers.
Get Social: Join in on our vibrant social and community activities, including annual celebrations and family fun days.

Location: Our Toowong office is ideally located just 4 km from the city, with stunning views of the mountains and Brisbane River. You'll enjoy easy access to public transport, parking options, and a range of amenities, including retail and dining at Toowong Village.

About Us: At Auto & General (A&G), we offer a wide range of insurance products designed to safeguard our customers, including Car, Motorcycle, Home, Contents, and Pet insurance, as well as Roadside Assistance. Our culture of 'high performance with high integrity' guides us in creating exceptional customer experiences and achieving our goal of becoming Australia's best insurer.

If you're ready for a new challenge and want to work in a dynamic and growing business, click the

APPLY NOW button to submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

Note to Recruitment Agencies: We politely ask that you refrain from making any approaches or sending unsolicited resumes to our Recruitment Team or Hiring Leaders. Auto & General is not responsible for any fees related to unsolicited resumes.