Purpose:

The purpose of this role is to perform front end duties for fast paced commercial printing, greet various parties as they enter the office, as well as perform basic office and accounting administrative functions. Presenting a professional image, both in person and on the telephone, is very important. Good communication skills required.

RECEPTION:
• Manage multi-company switchboard, routing calls as appropriate
• Receive incoming couriers packages and prepare outgoing packages
• Receive and distribute fax correspondence
• Process daily outgoing mail using postage machine and retrieve incoming mail from post office including opening, stamping and sorting
• Greet all visitors, inform the appropriate staff of their arrival
• Open and close reception, responsible for locking doors at the end of the day
• Maintain accurate records about the customer payment status
• Office Administration and Accounting
• Collection calls and Receive payments and post amounts paid to customer accounts./or correspondence in a fast paced goal oriented environment
• Locate and monitor overdue accounts, using computers and a variety of automated systems.
• Providing customer service regarding collection issues, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small, customer reconciliations and processing credit memos.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Must communicate and follow up effectively with sales department regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with dealers and sales.
• Assist with administrative overflow and special projects from other departments as needed
• Prepare daily, weekly and monthly reports
• Manage monthly office supply orders and maintain appropriate quantities in reception stock room.
• Other projects as required

QUALIFICATIONS AND ABILITIES:
• Strong organizational skills, ability to prioritize and multi-task
• Minimum 1 years Receptionist/Office Administrator experience
• Exceptional customer-service skills and effective communication both verbal and written
• Ability to work with minimal supervision
• Experience with MS Word, MS Excel and Outlook, must be comfortable working with Outlook Scheduler & Task Manager
• Administrative Education background is an asset, aptitude and passion for working with numbers a must
• Essential Functions:
• Weekly and monthly reporting to direct supervisor

If you think you have the skills and qualifications necessary for this position please forward your resume and cover letter to hr@ rayacom.com. We thank all those who apply, however only candidates selected for interview will be contacted. No phone calls please.

Employer:

Rayacom Print & Design

Job Types: Full-time, Part-time, Contract

Pay: $17.00-$20.00 per hour

Benefits:
• Extended health care

Schedule:
• Monday to Friday

Work Location: In person