Job Description
NZIS Ltd
Office Administrator
Papatoetoe, Manukau City, Auckland
$24.00 per hour
full-time
Start Date: April 12, 2026
Hours Per Week: 30.00
NZ Insurance Services is a brokerage that’s been growing steadily for over five years — and has a history of more than 20 years. If you’re passionate about helping others, love solving problems, and are eager to grow your career in a dynamic and supportive environment, we want you on our team!
Join us as a Broker Support and be part of a company that values your development, celebrates your contributions, and empowers you to build a meaningful career.
What You’ll Do
As a key member of our team, you’ll play a vital role in delivering exceptional experiences to our brokers and customers.
Your responsibilities will include:
Resolve client queries (account/cover queries and policy amendments/endorsements)
Assist the Broker with administration to ensure client requirements are met and policies are renewed on time
Process alterations, endorsements and set up new policies and finance agreements
Provide support to the client when the Broker is unavailable
Prepare and dispatch renewal letters (including declarations, rating charts/underwriter placing’s) after consultation with the Broker
Work closely with Insurance companies to deliver seamless service to our clients.
Call Insurance companies with Claim Registration and Follow up updates
Prepare underwriter submissions and client reports for new business
What We’re Looking For
We’re seeking someone who’s passionate about making a difference and eager to grow. Here’s what you’ll bring:
Experience: Previous experience in an administrative or customer service role would be ideal, also necessary training will be provided.
Communication Skills: You’re a natural at building rapport and comfortable talking to clients and insurance companies.
Problem-Solving Mindset: Highly organised and efficient with a strong attention to detail
Tech-Savvy: Comfortable using CRM software, quoting platforms, MS Office and other tools.
Detail-Oriented: You thrive in a fast-paced environment and love staying on top of tasks as well as Value doing the right thing (compliance matters too!)
Why Join NZ Insurance Services?
At NZIS, we back our people. We’re proud of our supportive, collaborative culture where innovation is encouraged and wins are celebrated. As part of our team, you’ll have the chance to grow your career, showcase your strengths, and contribute directly to your future development.
Here’s what makes us unique:
Clear pathways for progression, whether you’re looking to specialise in insurance (Gain Level 5 accreditation), or explore new areas of the business.
Work alongside experienced professionals who are invested in your success.
A team environment where teamwork, fun and care matter
Ready to Build Your Future with Us?
If you’re ready to take the next step in your career and be part of a team that’s changing the game in insurance, we want to hear from you!
Reference Number: NZIS1
Employer: NZIS Ltd
Date Posted: Apr 12, 2026
Date Expires: May 12, 2026
Office Administrator
Papatoetoe, Manukau City, Auckland
$24.00 per hour
full-time
Start Date: April 12, 2026
Hours Per Week: 30.00
NZ Insurance Services is a brokerage that’s been growing steadily for over five years — and has a history of more than 20 years. If you’re passionate about helping others, love solving problems, and are eager to grow your career in a dynamic and supportive environment, we want you on our team!
Join us as a Broker Support and be part of a company that values your development, celebrates your contributions, and empowers you to build a meaningful career.
What You’ll Do
As a key member of our team, you’ll play a vital role in delivering exceptional experiences to our brokers and customers.
Your responsibilities will include:
Resolve client queries (account/cover queries and policy amendments/endorsements)
Assist the Broker with administration to ensure client requirements are met and policies are renewed on time
Process alterations, endorsements and set up new policies and finance agreements
Provide support to the client when the Broker is unavailable
Prepare and dispatch renewal letters (including declarations, rating charts/underwriter placing’s) after consultation with the Broker
Work closely with Insurance companies to deliver seamless service to our clients.
Call Insurance companies with Claim Registration and Follow up updates
Prepare underwriter submissions and client reports for new business
What We’re Looking For
We’re seeking someone who’s passionate about making a difference and eager to grow. Here’s what you’ll bring:
Experience: Previous experience in an administrative or customer service role would be ideal, also necessary training will be provided.
Communication Skills: You’re a natural at building rapport and comfortable talking to clients and insurance companies.
Problem-Solving Mindset: Highly organised and efficient with a strong attention to detail
Tech-Savvy: Comfortable using CRM software, quoting platforms, MS Office and other tools.
Detail-Oriented: You thrive in a fast-paced environment and love staying on top of tasks as well as Value doing the right thing (compliance matters too!)
Why Join NZ Insurance Services?
At NZIS, we back our people. We’re proud of our supportive, collaborative culture where innovation is encouraged and wins are celebrated. As part of our team, you’ll have the chance to grow your career, showcase your strengths, and contribute directly to your future development.
Here’s what makes us unique:
Clear pathways for progression, whether you’re looking to specialise in insurance (Gain Level 5 accreditation), or explore new areas of the business.
Work alongside experienced professionals who are invested in your success.
A team environment where teamwork, fun and care matter
Ready to Build Your Future with Us?
If you’re ready to take the next step in your career and be part of a team that’s changing the game in insurance, we want to hear from you!
Reference Number: NZIS1
Employer: NZIS Ltd
Date Posted: Apr 12, 2026
Date Expires: May 12, 2026
💡 Quick Summary
Seeking a career-building opportunity? The Office Administrator position is now open for candidates interested in the Insurance sector. This role in Manukau City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.
