Job Description
Full job description
Join Our Team at Duncan Solutions, LLC
Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more.
WORK LOCATION
This role is Hybrid working 2-3 days in office. Onsite presence required for front desk coverage; remote flexibility for project-based tasks depending on workload.
Address: 701 Market Street Suite 5300 Philadelphia, PA 19106
Please note: Duncan Solutions, LLC, does not provide visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements.
PAY TRANSPARANCY
This role will offer $25.00 - $26.00 per hour, depending on experience, skills, and location.
WORKING HOURS
Monday-Friday 8:00 AM – 5:00 PM (40-hour work week)
POSITION SUMMARY
The Office Administrator serves as the first point of contact for visitors, clients, and callers at company headquarters, providing a high-touch, professional experience that reflects the standards of the Executive Office. This role supports the day-to-day operations of a C-suite environment, balancing front desk responsibilities with administrative and operational support. The position reports to the Executive Assistant of the CEO & C-Suite and partners closely with executive leadership and the Operations Team to ensure seamless office operations, coordination, and execution of priorities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet and check in visitors, clients, and vendors, ensuring a professional and welcoming environment
Answer, screen, and direct incoming phone calls appropriately
Manage incoming mail, packages, and courier services
Support meeting logistics for in-office (in-person) executive and leadership meetings, including room setup, materials, and refreshments
Maintain office and kitchen supply inventory; order and restock as needed
Coordinate with building management and external vendors for maintenance and service requests
Ensure overall office organization, cleanliness, and readiness for daily operations
Track and manage office equipment and access items (e.g., badges, keys) as applicable
Provide administrative support to the Executive Assistant, including scheduling, research, event coordination, and communications
Assist the Operations Team with documentation, process support, logistics, and assigned projects
Perform general administrative duties such as data entry, document preparation, and filing.
Perform other duties as assigned.
What You’ll Need to Succeed
Strong verbal and written communication skills
High level of organization, attention to detail, and ability to manage multiple priorities
Proficiency in Microsoft Office or Google Workspace
Professional demeanor with a strong customer service orientation
EDUCATION / EXPERIENCE / SKILLS
High school diploma or GED required.
2+ years of experience in office administration, reception, or customer-facing roles, preferably within a corporate headquarters or executive office environment
PREFERRED
Experience supporting executive leadership or working in a C-suite or corporate
headquarters setting
Experience partnering with operations or administrative teams on cross-functional initiatives
Ability to handle sensitive or confidential information with discretion
Demonstrated problem-solving skills and ability to work with minimal direction
Physical Demands and Working Conditions
This role is primarily computer-based and may be performed in an office or remote work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WHAT WE OFFER
Duncan Solutions, LLC, offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following which include:
Medical, Dental, & Vision Insurance
Medical, Dental, & Vision Insurance
Healthcare & Dependent Flexible Spending Accounts (FSA)
Health Savings Account (HSA) with Employer Contribution
Company Paid Life and AD&D Insurance
Company Paid Short- & Long-Term Disability
Employee Assistance Program (EAP)
401(k) with Employer Match (Traditional/Roth/Safe Harbor)
Paid Time Off
10 Company Holidays
PTO Accrual
Sick Time Accrual
Parental Leave
Jury Duty
Military Leave
Bereavement
Other Voluntary Benefits
Life and AD&D Insurance for Employees/Spouse/Child(ren)
Critical Illness
Accident Insurance
Dependent Care Flexible Spending Account (DCFSA)
Duncan Solutions, LLC is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, ****** orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.
Please visit our website to learn more about us https://www.duncansolutions.com/
To view all of our current job opportunities, please visit
https://businessprocessingsolutions.bamboohr.com/careers
Join Our Team at Duncan Solutions, LLC
Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more.
WORK LOCATION
This role is Hybrid working 2-3 days in office. Onsite presence required for front desk coverage; remote flexibility for project-based tasks depending on workload.
Address: 701 Market Street Suite 5300 Philadelphia, PA 19106
Please note: Duncan Solutions, LLC, does not provide visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements.
PAY TRANSPARANCY
This role will offer $25.00 - $26.00 per hour, depending on experience, skills, and location.
WORKING HOURS
Monday-Friday 8:00 AM – 5:00 PM (40-hour work week)
POSITION SUMMARY
The Office Administrator serves as the first point of contact for visitors, clients, and callers at company headquarters, providing a high-touch, professional experience that reflects the standards of the Executive Office. This role supports the day-to-day operations of a C-suite environment, balancing front desk responsibilities with administrative and operational support. The position reports to the Executive Assistant of the CEO & C-Suite and partners closely with executive leadership and the Operations Team to ensure seamless office operations, coordination, and execution of priorities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet and check in visitors, clients, and vendors, ensuring a professional and welcoming environment
Answer, screen, and direct incoming phone calls appropriately
Manage incoming mail, packages, and courier services
Support meeting logistics for in-office (in-person) executive and leadership meetings, including room setup, materials, and refreshments
Maintain office and kitchen supply inventory; order and restock as needed
Coordinate with building management and external vendors for maintenance and service requests
Ensure overall office organization, cleanliness, and readiness for daily operations
Track and manage office equipment and access items (e.g., badges, keys) as applicable
Provide administrative support to the Executive Assistant, including scheduling, research, event coordination, and communications
Assist the Operations Team with documentation, process support, logistics, and assigned projects
Perform general administrative duties such as data entry, document preparation, and filing.
Perform other duties as assigned.
What You’ll Need to Succeed
Strong verbal and written communication skills
High level of organization, attention to detail, and ability to manage multiple priorities
Proficiency in Microsoft Office or Google Workspace
Professional demeanor with a strong customer service orientation
EDUCATION / EXPERIENCE / SKILLS
High school diploma or GED required.
2+ years of experience in office administration, reception, or customer-facing roles, preferably within a corporate headquarters or executive office environment
PREFERRED
Experience supporting executive leadership or working in a C-suite or corporate
headquarters setting
Experience partnering with operations or administrative teams on cross-functional initiatives
Ability to handle sensitive or confidential information with discretion
Demonstrated problem-solving skills and ability to work with minimal direction
Physical Demands and Working Conditions
This role is primarily computer-based and may be performed in an office or remote work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WHAT WE OFFER
Duncan Solutions, LLC, offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following which include:
Medical, Dental, & Vision Insurance
Medical, Dental, & Vision Insurance
Healthcare & Dependent Flexible Spending Accounts (FSA)
Health Savings Account (HSA) with Employer Contribution
Company Paid Life and AD&D Insurance
Company Paid Short- & Long-Term Disability
Employee Assistance Program (EAP)
401(k) with Employer Match (Traditional/Roth/Safe Harbor)
Paid Time Off
10 Company Holidays
PTO Accrual
Sick Time Accrual
Parental Leave
Jury Duty
Military Leave
Bereavement
Other Voluntary Benefits
Life and AD&D Insurance for Employees/Spouse/Child(ren)
Critical Illness
Accident Insurance
Dependent Care Flexible Spending Account (DCFSA)
Duncan Solutions, LLC is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, ****** orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.
Please visit our website to learn more about us https://www.duncansolutions.com/
To view all of our current job opportunities, please visit
https://businessprocessingsolutions.bamboohr.com/careers
💡 Quick Summary
Seeking a career-building opportunity? The Office Administrator position is now open for candidates interested in the Back Office Jobs sector. This role in Philadelphia offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
