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Office Assistant 2 |PCN 063156|

Location: Anchorage, Alaska

Category: Helper Jobs

Job highlights

Identified by Google from the original job post

Qualifications

Ideal for anyone with great people and organizational skills, who also have excellent attention to detail

Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues

Special Note• All positions require a successful completion of a background investigation, including fingerprinting and a criminal records check.• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use

Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.• The successful candidate may be required to attend multiple training courses normally located in Anchorage.A cover letter is NOT required for this position

High school diploma or the equivalent

ANDOne year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience)

Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs

Such positions require that the applicant possess a regular driver's license and be 18 years of age or older

Some position in this class may require skill in typing

Benefits

There is the potential for transfers and promotions within the agency

You will enjoy wonderful health benefits with 11 paid state holidays a year!

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and eleven paid holidays per year

Mileage reimbursement is available when a personal vehicle is used for work-related matters

Responsibilities

What You Will Be Doing: As an Office Assistant 2, you will work with two other Office Assistants providing a full range of administrative duties for the Office of Children’s Services

Some duties will including complex data entry, creating, and maintaining financial files and records

Providing back up support for processing payments, reimbursements, assisting in day-to-day functions and providing assistance to other units within the Anchorage regional office when needed

You will be playing a vital role in the workflow of the office, which greatly contributes to our mission of strengthening Alaska's families and children

Clerical: applies knowledge of clerical equipment and software, processes, techniques, and professional standards to complete routine office work to generally accepted professional standards

Completes work independently with minimal supervision

Uses skills and abilities to complete tasks consisting of many different and connected parts, including deciding which processes to use

Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.3. Customer Service: Interacts with recipients of services (internal or external customers) in a way that provides accurate, timely, and effective information and service in a courteous and professional manner

Reading Comprehension: Comprehends and correctly applies information presented in written form

Makes correct inferences; draws accurate conclusions.5. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately

Job description

JOB

This position is open to Alaska Residents only.Please check our residency definition to determine if you qualify. The Department of Family and Community Services,Office of Children's Services (OCS) isrecruiting for full-time Office Assistant 2 located inAnchorage, Alaska.What You Will Be Doing: As an Office Assistant 2, you will work with two other Office Assistants providing a full range of administrative duties for the Office of Children’s Services. Some duties will including complex data entry, creating, and maintaining financial files and records. Providing back up support for processing payments, reimbursements, assisting in day-to-day functions and providing assistance to other units within the Anchorage regional office when needed. You will be playing a vital role in the workflow of the office, which greatly contributes to our mission of strengthening Alaska's families and children.Our Organization, Mission, and Culture: The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.Benefits of Joining Our Team: This position provides a variety of responsibilities in an energetic, professional office environment. Ideal for anyone with great people and organizational skills, who also have excellent attention to detail.Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.There is the potential for transfers and promotions within the agency.You will enjoy wonderful health benefits with 11 paid state holidays a year!Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and eleven paid holidays per year. Please see the benefits tab on this posting for more information. Working Environment You Can Expect: This position is located in the Anchorage Regional Office off of Tudor and C Street close to dining and many amenities.For information on the Anchorage community (including schools, hospitals, housing) please review the Alaska Community Profiles.We are seeking a candidate with the following competencies: 1. Clerical: applies knowledge of clerical equipment and software, processes, techniques, and professional standards to complete routine office work to generally accepted professional standards. Completes work independently with minimal supervision. Uses skills and abilities to complete tasks consisting of many different and connected parts, including deciding which processes to use.2. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.3. Customer Service: Interacts with recipients of services (internal or external customers) in a way that provides accurate, timely, and effective information and service in a courteous and professional manner.4. Reading Comprehension: Comprehends and correctly applies information presented in written form. Makes correct inferences; draws accurate conclusions.5. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Special Note• All positions require a successful completion of a background investigation, including fingerprinting and a criminal records check.• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.• The successful candidate may be required to attend multiple training courses normally located in Anchorage.A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.To view the general description and example of duties for an Office Assistant 2, please go to the following link: https://www.governmentjobs.com/careers/alaska/classspecs/8+1352?keywords=office%20assistant%202&pagetype=classSpecifications

EXAMPLE OF DUTIES

High school diploma or the equivalent.ANDOne year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older.Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

SUPPLEMENTAL INFORMATION

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (+07) 465-40+5 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPasswordFor specific information in reference to the position please contact the hiring manager at: Name: Rebecca Williams, Administrative Officer 2Phone: (+07) 26+-8+23Email: rebecca.williams@alaska.gov

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