Office Assistant

We are seeking a positive, motivated and detail-oriented Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing administrative support, managing communications, and assisting with various office tasks. This position requires strong organizational skills, computer literacy, and a commitment to delivering excellent customer service. Must be detail oriented, have the ability to multi-task, and speak English. Ability to also speak Spanish is a plus but not required.

Turn-Key Coatings Customer Service approach

· Be courteous and professional to customers, and other third parties calling on the phone or arriving in the main office

· Promote the “quality image” of Turn-Key Coatings with all customers and third parties

· Answer incoming calls and emails. Convey messages you cannot answer to the appropriate Turn-Key staff and let the sender know that the message has been received and conveyed.

Job Functions

Daily

· Create and maintain customer contact information in our accounting system

· Create and maintain prices in the item master within our accounting system from quotes or sales orders

· Generate invoices in our accounting system promptly.

· Ensure that order documents are complete before being filed

· Process credit card payments as directed by customers

· Respond to customer questions about invoices promptly and accurately

· Monitor Open Sales Orders for work that should be invoiced

· Provide back-up assistance as needed with preparing Sales Orders and Certificates of Compliance for customers

· Provide back-up assistance as needed with Receiving in Customer orders

· Provide support to other Accounting staff on outstanding invoices and collections procedures

As Needed

· Flexibility to help in other areas as needed

Competencies

· Professional demeanor in dealing with customers

· Comfortable using Microsoft Excel and Microsoft Word in preparing customer communications

· Detail oriented

· Develop an understanding of TKC pricing model

· Must be fluent in English

This position reports directly to the Controller.

* In the absence of the Controller, Accounting Administrative Assistants will take direction from the General Manager or President.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

Paid time off
Schedule:

8 hour shift
Day shift
Monday to Friday
Ability to Commute:

Houston, TX 77080 (Required)
Ability to Relocate:

Houston, TX 77080: Relocate before starting work (Required)
Work Location: In person